Training Coordinator

Overview

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This position is responsible for coordinating all trainings facilitated through Training & Development. Responsible for assisting in maintaining accurate employee data in systems managed by the Training & Development team.

Provides the necessary assistance to the Training & Development team with a high level of integrity, strong organizational skills, and professionalism.

Responsibilities

Coordinates all trainings facilitated through Training & Development, with duties including but not limited to :

• Researches, coordinates, and / or schedules training courses, equipment, materials, and supplies for staff development.
• Assigns eLearning and / or self-study training courses through the LMS, as directed.
• Schedules and coordinates in-person and / or off-site trainings and conferences through 3rd party vendors.
• Tracks and maintains all training records, such as training certificates, reimbursements, and requests, and provides to the HRIS Administrator to input into the LMS.
• Assists with coordinating and maintaining records for employee onboarding trainings.

Assists with the administration of the Training & Development functions, with duties including but not limited to :

• Maintains the T&D Help Desk email box, responding to routine questions and / or forwards questions to appropriate entities.
• Creates and modifies documents such as reports, memos, and letters using software such as Microsoft Office or other programs.
• Creates spreadsheets for various reports as needed / directed.
• Keeps employee training information accurate and current.
• Maintains a neat, orderly, and efficient Training & Development filing system at all times.
• Maintains T&D training calendar to coordinate work flow and meetings.
• Prepares responses to correspondence containing routine training inquiries.
• Prepares copy and bind training materials and creates nametags and sign-in sheets.
• Performs general clerical duties including, but not limited to, data entry, record keeping, copying, faxing, mailing, filing, and retrieving training documents.

Secondary Duties and Responsibilities

• Will serve as back up to HR Administrative Assistant.
• Will perform duties as identified in the respective desktop procedures, with system access as approved by the direct report.
• Assists with the Health & Wellness program, such as registering new users, answering routine correspondence, etc.
• Will serve as back up to the HRIS Administrator for routine system changes.
• Assists with the coordination of various company events.
• Supports Human Resources staff in assigned projects, as requested.
• Performs other related duties as directed.

Qualifications

Education and Experience

Minimum high school diploma or equivalent. Associate’s degree preferred. Minimum three (3) years of experience in general office responsibilities and procedures providing clerical and administrative support, including one (1) year of experience in the Training and Development field, researching and / or coordinating trainings;

or any combination of training, education, and experience which would provide the required knowledge and abilities.

Special Skills, Licenses and Certifications

Working knowledge of and expertise in the operation of general office equipment including personal computer, telephone, photocopy machine, fax machine, etc.

is required. Knowledge of and expertise in computer software programs such as Word, Excel, PowerPoint, and Outlook. Working knowledge of general office and clerical procedures.

Ability to type 60-70 wpm. Valid California driver’s license and proof of current automobile insurance compliant with PHC policy are required to operate a vehicle and travel for company business.

Performance Based Competencies

Strong written and oral communication skills. Ability to establish and maintain effective and cooperative working relationships with PHC staff and others contacted in the course of the work.

Ability to accurately complete tasks within established timeframes. Strong organizational skills with the ability to effectively prioritize multiple tasks and deadlines.

Ability to maintain confidentiality. Ability to assume responsibility and exercise good judgment in making decisions within the scope of the authority of the position.

Work Environment And Physical Demands

Ability to sit in front of a computer monitor for extended periods of time. Ability to lift, carry, or move objects of varying size, weighing up to 25 lbs;

and to stand for extended periods of time at photocopy or fax machines.

All Health Plan employees are expected to :

• Provide the highest possible level of service to clients;
• Promote teamwork and cooperative effort among employees;
• Maintain safe practices; and
• Abide by the Health Plan's policies and procedures, as they may from time to time be updated.

HIRING RANGE : $32.51 - $39.01

$32.51 - $39.01

IMPORTANT DISCLAIMER NOTICE

The job duties, elements, responsibilities, skills, functions, experience, educational factors and the requirements and conditions listed in this job description are representative only and not exhaustive of the tasks that an employee may be required to perform.

The employer reserves the right to revise this job description at any time and to require employees to perform other tasks as circumstances or conditions of its business, competitive considerations, or work environment change.

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