Job Description :
Description of Duties and Tasks
- Uses databases (Ellucian Colleague, NSLDS, Fortis, FAA CPS Online, Selective Service, USCIS, etc.) to ensure applicants meet federal and state regulations before awarding financial aid.
- Creates and runs reports and submits updates. Generate customized Informer reports for data accuracy.
- Answers student inquiries regarding financial aid processes, awards and disbursements.
- Conducts financial aid outreach programs and presentations.
- Coordinates a variety of financial aid transmissions to student accounting.
- Works with other ACC departments and state agencies.
- Attend workshops, presentations, and training relating to State and Federal Educational Financial Aid.
- Administer, process and reconcile federal aid and grants.
Additional Job Specific Duties
Reviews and approves or denies Professional Judgment and Dependency Override requests from students.
Reviews and facilitates committee decisions regarding student appeals for Satisfactory Academic Progress, Unusual Enrollment History, and Selective Service registration.
May oversee the work of temporary / hourly employees.
Knowledge
- Federal and state regulations pertaining to financial aid programs.
- Student financial aid awarding processes and activities.
- Financial aid outreach programs.
- Work-study programs.
- Tax laws applicable to financial aid.
Skills
- Maintaining an established work schedule.
- Effectively using interpersonal communications skills including tact and diplomacy.
- Effectively using organizational planning skills with attention to detail and follow-through.
- Maintaining confidentiality of work-related information and materials.
- Advising students and parents regarding financial aid programs and processes.
- Applying federal and state regulations to all aspects of financial aid programs.
- Reviewing financial aid applications for eligibility.
- Establishing and maintaining effective working relationships.
- Determine individual benefit eligibility.
Technology Skills
- Use a variety of spreadsheet, word processing, database, and presentation software.
- Use student information and database systems.
Required Work Experience
Two years related work experience.
Required Education
Bachelor's degree.
An Associate degree and four years of related work experience may substitute for this education requirement. Applicants who substitute work experience to meet the education requirement must use additional related work experience to meet the years of "Required Work Experience" for this position.
Please note that the college reserves the right to amend these terms of substitution at any time.
Special Requirements
Licenses / Certifications; Other
Must not be on default of any federal / state student loans.
Physical Requirements
- Work is performed in a standard office or similar environment.
- Subject to standing, walking, sitting, bending, reaching, pushing, and pulling.
- Occasional lifting of objects up to 10 pounds.
Safety
Work safely and follow safety rules. Report unsafe working conditions and behavior. Take reasonable and prudent actions to prevent others from engaging in unsafe practices
Hours
Coverage of all ACC campuses, including evenings and weekends, is occasionally required.
Pay Range
$45,760 - $52,576
Reports to Quality Control / Processing Supervisor
Number of Openings :
Job Posting Close Date :
July 4, 2024
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