Outbound Administrative Assistant

Job Description

Job Description

Outbound Clerk

Peninsula Truck Lines, Inc. is a Pacific Northwest regional LTL carrier operating in Washington, Oregon and Idaho. Founded in 1951, our organization has established an outstanding reputation for quality services and credit for this goes to every one of our employees.

We are a progressive company with the old-fashioned values of honesty, respect, and appreciation. We believe the people who work at Peninsula are the reason for our success.

Excellence in Every Transaction is our Vision.

Summary :

We are looking to fill a key position in our Outbound operations. The chosen candidate will be cross-trained in multiple functions with the primary tasks of processing paperwork and administratively assisting the outbound operation.

This is a swing shift position with set hours Monday through Friday starting at 4 : 00PM and working until 12 : 30am.

Benefits :

Employer sponsored Medical, Dental and Vision insurance for employee and dependents; Vacation, sick leave and holidays; 401k retirement plan;

Flexible spending accounts; Leadership that respects and values you and the work you do.

ESSENTIAL DUTIES AND RESPONSIBLITIES :

• Intake and processing of all city pickup trailers including verifying hazmat and identifying hot freight shipments.
• Manifest all outbound trailers appropriately checking off mis-loads and verifying hazmat information.
• Assist in planning and scheduling outbound shipments to ensure timely and accurate delivery.
• Communicate with hostlers, drivers, customers, and vendors to coordinate pick-up and delivery schedules.
• Maintain accurate records of outbound shipments, including shipment logs, delivery receipts, and invoices.
• Update and manage databases and spreadsheets related to outbound operations.
• Ensure OS&D freight is being processed in a timely manner.
• Ensure all documentation is properly filed and easily accessible.
• Provide support to customers by answering inquiries and resolving issues related to outbound shipments.
• Communicate effectively with customers to provide updates on shipment status and address any concerns.
• Identify opportunities for improving administrative processes and outbound operations.
• Participate in training and development programs to enhance skills and knowledge.
• Other duties as assigned.

JOB REQUIREMENTS :

• High school diploma or equivalent; additional education or certification in office administration, logistics, or a related field is a plus.
• Proven experience in an administrative or clerical role, preferably within the transportation or logistics industry.
• Strong organizational, prioritization, and multitasking skills.
• Excellent verbal and written communication skills with internal and external customers.
• Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint) and logistics software.
• Ability to excel in high-pressure environments with large work volumes and tight deadlines.
• Ability to work independently and as part of a team.
• Strong attention to detail and problem-solving skills.

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