Senior PMO Portfolio Manager

Job Title :

Senior PMO Portfolio Manager

Location : CityScape

CityScape

What you'll do :

Responsible for managing and supporting large, complex, cross-functional, enterprise-wide Digital Initiatives including our Consumer Digital Banking strategy.

This leadership role oversees prioritized projects within the Digital portfolio and will coordinate with functional departments in a consultative manner to support Planning and Execution activities.

Within the defined portfolio, this leader coordinates the efforts of team resources, third-party contractors and / or consultants and accountable for the delivery of on time, within-budget business critical projects.

This leader also provides coaching, mentoring and oversight leadership for all direct / in direct project managers supporting the Digital portfolio.

This leader is accountable for full compliance with project management standards; and coordinates risk and change communications across stakeholders and project owners.

The EPMO applies project management knowledge and skills with the full support of Executive / Business sponsors. This leader has responsibility for the overall leadership, coordination and management for implementation and sustainment of the EPMO processes and procedures.

What we are looking for :

• Individually support the Consumer Digital Banking initiatives as the Program Management lead.
• Define and execute the project management process, deliverables, and operational cadence in strict accordance with project management standards and best practices.
• Ensures customer satisfaction by ensuring accountability of roles and responsibilities across and within projects, particularly by project sponsors and project managers, driving project execution excellence (including clear communication plans using standard reports, meetings, and tools), reviewing customer feedback, and participation in customer meetings where necessary.
• Delivers executive level communication of project status and key project attributes covering all projects in the portfolio.
• Keep leadership informed of changes related to new and ongoing projects within the portfolio; resolve and / or escalate project issues in a timely fashion.
• Manage and balance project manager workload; ensure team members understand and accept their roles, responsibilities and accountabilities;

ensure consistency of project execution to standards and achievement of project objectives.

• Develops project management capabilities of project team members through goal-setting, defining crystal clear expectations, training, coaching, group and individual meetings and discussion.
• Recruits and leads the resources within the portfolio, applying the principles necessary for the successful management of projects throughout the project life cycle across all projects;

sets and controls standards and mentors project managers to improve delivery of projects on time and within budget, given scope and known risks.

• Responsible for identifying and adjusting key resources and providing the direction required for meeting project objectives.
• Track progress on all ongoing projects (issues, risks, schedule, changes, costs, and scope) within the portfolio; provide updates to business stakeholders as required.

Manage project schedules and task details; utilize project management tools and reports appropriately.

• Coordinate all change control processes including Go to Green Action plans across the portfolio of projects.
• Apply organizational change management principles (people side of change) and ensure continuous training and education in this discipline.

What you will need :

• 15+ years of progressive leadership and execution of a portfolio of large-scale Program / Projects, preferably in Banking or Financial Services.
• Managing multiple levels of cross-functional projects simultaneously with proven track record of delivery.
• Must have expertise and passion working with internal customers to understand their business needs, scenarios, and drivers.
• Experience building and leading high performing teams with demonstrated large project / program deployment and implementation experience.
• Extensive experience building successful internal and external partnerships and effective working relationships.
• Self-starting senior level professional with a track record of successfully anticipating issues and risks.
• Excellent communications and presentation skills, both verbal and written.
• Sound working knowledge and experience applying process improvement techniques and tools on large scale programs / projects.
• Subject Matter experience in Technology Project Management, including both Waterfall / Agile a plus.
• Subject Matter experience in Treasury Management / Payments a plus.
• 4 year university degree, MBA in a related field preferred.
• Professional certifications preferred Project Management, Change Management, Process Excellence.

Benefits you’ll love :

We offer all the important things you'd want like competitive salaries, an ownership stake in the company, medical and dental insurance, time off, a great 401k matching program, tuition assistance program, an employee volunteer program, and a wellness program.

In addition, you’ll have the opportunity to bolster your business knowledge, learning the ins and outs of how successful companies operate and manage their finances, giving you invaluable hands-on experience to help grow your career!