A company is looking for a Billing Operations Manager to oversee the customer billing lifecycle and ensure operational excellence in the Order to Cash process.
Key ResponsibilitiesLead and develop a team of billing specialists, promoting continuous improvementManage the billing system infrastructure and collaborate with cross-functional teams to enhance customer experienceHandle complex billing inquiries and disputes while developing policies and procedures for scalabilityRequired Qualifications5+ years of experience in billing within a SaaS environmentProven leadership and people management skillsExperience working in a cross-functional and fast-paced environmentProficiency in Zendesk, Salesforce, NetSuite (or similar ERP systems), Stripe, and Bill.com
Billing Operations Manager
A company is looking for a Billing Operations Manager to oversee the customer billing lifecycle and ensure operational excellence in the Order to Cash process. ...
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