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Director, CSPV Business Operations & Communications

Director, CSPV Business Operations & Communications

MediabistroWorkFromHome, MA, United States
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Director, CSPV Business Operations & Communications

Madrigal is a biopharmaceutical company focused on delivering novel therapeutics for metabolic dysfunction-associated steatohepatitis (MASH), a liver disease with high unmet medical need. Madrigal’s medication, Rezdiffra (resmetirom), is a once-daily, oral, liver-directed THR-β agonist designed to target key underlying causes of MASH. Rezdiffra is the first and only medication approved by both the FDA and European Commission for the treatment of MASH with moderate to advanced fibrosis (F2 to F3). An ongoing Phase 3 outcomes trial is evaluating Rezdiffra for the treatment of compensated MASH cirrhosis (F4c).

Position details

  • Director, CSPV Business Operations & Communications
  • Department : Research and Development
  • Location : Waltham, MA - Hybrid, 3 days a week in office
  • Reports to : SVP, Global Clinical Safety & Pharmacovigilance

Position Responsibilities

  • Lead operational infrastructure & planning across CSPV, including budget planning, headcount tracking, resource allocation, and infrastructure development
  • Facilitate internal and cross-functional alignment to support efficient delivery of PV activities throughout the product lifecycle
  • Develop and track departmental dashboards, KPIs, and quarterly business reviews (QBRs) to monitor progress against key goals
  • Serve as chief operating partner to the CSPV Leadership Team (CSPV LT) by organizing LT meetings, tracking action items, and ensuring completion of critical initiatives
  • Oversee priority tracking, process reviews, and development of new business processes to improve operational effectiveness
  • Coordinate the execution and follow-up of cross-functional projects and strategic initiatives on behalf of the leadership team
  • Manage internal communications, including CSPLT meeting agendas, minutes, and follow-ups; CSPV All-Staff meetings and cross-departmental updates; and team engagement activities
  • Own and maintain CSPV’s internal SharePoint site, Teams site and other collaboration tools to enhance knowledge sharing and documentation management
  • Support regulatory inspection readiness through organized documentation, audit response coordination, and compliance metric reporting
  • Oversee vendor and consultant relationships related to operational support, safety systems, and outsourced business systems
  • Critical Competencies For Success

  • Sound organizational skills
  • Project management skills and delivery-focused mindset
  • Ability to deliver executive briefings
  • Ability to identify challenges, take initiative, and propose solutions
  • Strong scientific and technical skills
  • Strong interpersonal capabilities and ability to build networks
  • Ability to anticipate and resolve problems effectively
  • Strong verbal communication and writing skills
  • Fluent in English
  • Ability to present clearly using scientific and regulatory terminology
  • Comfort with ambiguity
  • Education & Qualifications

  • Bachelor’s degree in life sciences, public health, business, or a related field; advanced degree (MBA, MPH, or equivalent) preferred
  • 12-15 years combined experience in drug safety / pharmacovigilance or clinical project management
  • 3+ years in a leadership or strategic operations role
  • Project Management Professional (PMP) certification a plus
  • Experience engaging and overseeing vendors
  • Experience supporting both clinical and post-marketing safety teams
  • Proficiency with PM tools such as Power BI, Veeva Vault, Smartsheet, and SharePoint
  • Compensation & Equal Opportunity

    Base salary is determined by several factors that include, but are not limited to, a candidate’s qualifications, skills, education, experience, business needs, and market demands. The role may also be eligible for bonus, equity, and comprehensive benefits, which include flexible paid time off (PTO), medical, dental, vision, and life and disability insurance.

    Madrigal is an Equal Opportunity Employer. All employment is decided on the basis of qualifications, merit, and business need. Applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, protected veteran or disabled status, or other characteristic protected by applicable federal, state, or local law.

    Important notices

    Unsolicited resumes from agencies should not be forwarded to Madrigal. Madrigal will not be responsible for any fees arising from the use of resumes through this source. Madrigal will only pay a fee to agencies if a formal agreement between Madrigal and the agency has been established.

    Please be aware that we are currently receiving numerous reports of individuals misrepresenting themselves as Madrigal Pharmaceuticals’ Hiring Managers, seeking to engage with job candidates through fraudulent online advertisements or job posting sites. Madrigal does not conduct interviews via text or in chat rooms; conduct interviews via Zoom or telephone; does not charge candidates a fee; and does not offer positions without a formal recruiting process. Correspondence from Madrigal-related employment will come from an authorized madrigalpharma.com email address or a trusted partner. If you receive unsolicited offers, do not respond to questions, do not open attachments, and do not click hyperlinks.

    Seniority level

  • Director
  • Employment type

  • Full-time
  • Job function

  • Management and Manufacturing
  • Industries

  • Pharmaceutical Manufacturing
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