Proposal Writer/Bid Manager

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health.

As a global-leading health and well-being provider - encompassing physical, mental and financial health - TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.

Successful candidate will manage bid processes across North American Retirement and Benefit Solutions (RBS) in an efficient and repeatable manner-in conjunction with PSO Fundamentals-allowing the Sales team to work better, faster, and more effectively.

The objective is to enable the Sales team to focus where they need to, when they need to, in order to increase the number of client / prospect growth engagements / opportunities we can successfully manage at one time.

Use your leadership and experience to be part of the business growth of our industry-leading products and services.

Role Description :

• The Sales Bid Manager is responsible for the end-to-end lifecycle of the bid process, often managing multiple opportunity workstreams in parallel.
• Governance of bid process (from qualification to hand off to implementation), enforcing timeline, following up with subject matter experts, and organizing / leading relevant meetings
• Assemble and lead project management of team for key bids, working closely with sales, deciding executives, and writing team to ensure delivery of high-quality proposals
• Utilize knowledge of multiple disciplines (defined benefit, health and welfare, system solutions / SaaS business, implementation process, etc.)
• Network and communicate with colleagues across business
• Define, execute, and maintain bid management best practices
• Identify and pioneer process improvement initiatives

Responsibilities :

• Project manage the end-to-end bid process, setting a timeline with realistic deadlines to ensure on-time submission of a compliant and compelling bid
• Work with Sales Lead to ensure development of clear and compelling win strategy, ensuring win themes are woven throughout proposal and meeting materials
• Organize and host relevant meetings and provide minutes to all stakeholders involved
• Manage virtual bid teams and coordinate work between key solution requirements stakeholders, including input from key stakeholders (e.

g., sales, marketing, business, product teams, finance, delivery, implementation, legal, IT / security, etc.)

• Contribute to written proposal in regard to content and presentation, including research and communication with subject matter experts as needed
• Follow up with relevant stakeholders regarding key information (proposed project team names, references, requirements, other items as required)
• Respond to internal stakeholders' questions / queries in regard to the bid process and specific opportunity
• Ensure pricing is complete so that approval can be provided by appropriate Leaders
• Resolve issues / risks encountered throughout bid process
• Ensure proposal bid gets delivered as per established timeline
• Ensure proposal gaps are identified and addressed in a timely manner
• Coordinate team and materials for all presentations required as part of the bid process
• Drive continuous improvement, including gathering and sharing feedback from post-bid reviews
• Assist in identification of market trends

Qualifications / Skills :

• Bachelor's degree in Business Administration, Writing / Creative Writing, English, or industry-related field preferred
• 10+ years related work experience in Bid Management / Proposal Writing, ideally within the Benefits Administration industry
• Work experience in pension and health and welfare is preferred
• Excellent communication (written and verbal), organizational, and interpersonal skills
• Demonstrated ability to manage multiple projects to successful completion
• Demonstrated ability to be a leader and an agent of change
• Demonstrated ability to manage risk, negotiate, and manage conflict
• Creative and innovative thinking
• Attention to detail
• Reliable, consistent, flexible, and adaptable
• Problem-solving skills
• Relationship-building and influencing skills
• Teamworking skills

A bit about us

We're a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.

TELUS Health is an Equal Opportunity Employer that aims to foster an inclusive culture that embraces diversity. It is our policy to hire without regard to race, color, creed, religion, national origin, citizenship status, sex, marital status, age, disability, sexual orientation or veteran status.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.

By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies' Talent Acquisition team(s) and / or any leader(s) who will be part of the selection process.