Business Analyst II

WHO WE ARE

We’re a global team of over 20,000 engineering, manufacturing, supply chain and sustaining service experts who partner with customers to bring their products to life through inspired innovation and world-class customer service.

From surgical devices and health monitors to warehouse robotics and space products, we partner with our customers to help create the products that build a better world.

Whether you’re looking to start, make a change or advance your career, find your path at Plexus Corp. and make an impact.

WHY WE LOVE IT

Engaging and challenging projects that fulfill and develop you. People that inspire and empower you to realize your full potential.

Leadership and development programs to support your career goals.

We believe that our people create our best Plexus. At Plexus, we value the ideas generated by our collective uniqueness and recognize that the diverse backgrounds, life experiences and perspectives of our team members enable us to create the innovative products that build a better world.

Because of this, we encourage people of all backgrounds to apply to our positions, and will look at candidates holistically, balancing work, education and additional experiences.

HOW YOU WILL DO IT

Purpose Statement : Business Analysts provide Customer Service Excellence by helping customers implement technology solutions in a cost-effective way, determining the requirements of a project or program, communicating them clearly to stakeholders and solutions development, and helping end users test and deploy the solutions.

Key Job Accountabilities :

Work with business partners to elicit high-level requirements and business needs, followed by articulating those into documented business requirements and demands.

Assist with prioritization exercises by providing cost and effort estimation / analysis. Manage the priority of demands to map them appropriately into a process focused functionality roadmap.

Contribute as a global team member as part of the overall application delivery process. Represent customers by collaborating with all IT Teams (e.

g. Infrastructure, Development, Support) to ensure that business requirements are understood and that solutions meet expectations.

• Understand business processes and systems for assigned customer areas and act as a liaison for the customer area between IT, product teams, and the customer.
• Manage and successfully deliver moderate to high complexity projects. Apply broad knowledge to identify and resolve core problems.

Education / Experience Qualifications :

• A minimum of a Bachelor’s degree is required.
• 2-5 years of related experience is required
• CCBA certification achieved or expected within role
• Agile and Lean Six Sigma certifications are desirable
• An equivalent combination of education and experience sufficient to successfully perform the key job accountabilities may be considered.
• Experience in computing systems or IT support is highly desirable

Other Qualifications :

• Increased business knowledge
• Action oriented
• Leadership
• Ability to escalate issues appropriately
• Present information for decision making purposes with little to no direction
• Increased acumen for planning
• Strong time management skills
• Ability to multi-task i.e. managing multiple projects

Physical Requirements :

Professional office environment with suitable lighting, comfortable temperatures, and low noise level. May require prolonged periods of sitting at a desk, using a computer, and other office equipment.

Minimal physical activity is generally involved, emphasizing the importance of good posture and ergonomic workplace arrangements.

Travel Requirements :

N / A

The email address above is for accommodation requests only and cannot be used to inquire about the status of applications.

Some offers of employment are contingent upon successfully passing a drug screen and upon completion of a confidentiality agreement.

Our Values and How We Lead behaviors guide our processes. Plexus does not make employment decisions based on race, color, religion, national origin, sexual orientation, gender identity, disability, or veteran status.

We are proud to be an Equal Opportunity Employer (EOE) and encourage all to apply today!