HVAC/Plumbing Service Manager

Job Title : HVAC Service Manager

Location : St. George, Utah

Company : L&L Mechanical Contractors, Inc.

About Us :

At L&L Mechanical Contractors, we have been committed to providing exceptional HVAC services for the past 57 years to our commercial and residential clients.

With a focus on quality, efficiency, and customer satisfaction, we have established ourselves as a trusted leader in the HVAC industry.

We are currently seeking an experienced and dedicated HVAC Service Manager to join our team and lead our service department to new heights.

Job Description :

The HVAC Service Manager will oversee the daily operations of the HVAC service department, ensuring efficient and high-quality service delivery.

This role involves managing service technicians, coordinating schedules, maintaining customer relationships, and ensuring compliance with industry standards and safety regulations.

Key Responsibilities :

• Manage and oversee the HVAC service department, including scheduling, dispatching, and coordinating service technicians.
• Ensure all service work is performed in compliance with industry standards, safety regulations, and company policies.
• Develop and maintain strong relationships with clients, addressing their needs and ensuring high levels of customer satisfaction.
• Oversee the troubleshooting, maintenance, and repair of HVAC systems, including heating, cooling, ventilation, and related equipment.
• Provide technical guidance and support to service technicians, assisting with complex issues and ensuring quality workmanship.
• Monitor and manage service department budgets, expenses, and profitability.
• Develop and implement strategies to improve service delivery, efficiency, and customer satisfaction.
• Conduct regular performance evaluations and provide training and development opportunities for service technicians.
• Ensure accurate and timely completion of service reports, invoices, and other documentation.
• Stay current with industry trends, advancements, and best practices.

Qualifications :

• HVAC Trade School, HVAC Technology, Business Management, or a related field preferred.
• Minimum of 10 years of experience in the HVAC industry, with at least 4 years in a management or supervisory role.
• Strong knowledge of HVAC systems, including heating, cooling, ventilation, and related equipment.
• Excellent leadership, organizational, and communication skills.
• Ability to manage multiple priorities and work effectively in a fast-paced environment.
• Strong problem-solving skills and attention to detail.
• Proficiency in using service management software and other relevant tools.
• Valid driver’s license and ability to travel as required.

Benefits :

• Competitive salary and performance-based incentives
• Health Share plan and Dental insurance
• Retirement plan with company match
• Paid time off and holidays
• Professional development and training opportunities
• Positive and collaborative work environment

How to Apply :

Interested candidates are invited to submit their resume and cover letter detailing their qualifications and experience to Darrin.

[email protected] with the subject line HVAC Service Manager Application - Your Name .

L&L Mechanical Contractors is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.