Practice Administrator

Job Description

Job Description

Description :

Verber Dental Group is seeking a full-time Practice Administrator to join the team at Dental Specialty Center, located in Enola, PA! This position is responsible for supporting the vision and mission of Verber Dental Group within the office, ensuring clinical and business procedures are being properly applied and followed.

Some specific responsibilities include :

• Model our core values of being positive, being kind, and empowering others
• Model leadership and exemplary customer service
• Work and communicate with dentists, the clinical team, treatment coordinators, and the administrative team
• Communicate with the managing partner regularly and consistently so they are kept abreast with what is taking place at the practice
• Help create office production goals; review schedules for productivity on a daily and weekly basis
• Monitor standard KPI’s weekly, daily, and monthly to identify areas of opportunity and celebrate success
• Provide staffing levels recommendations and work with HR to hire, train, and manage team members
• Document employee performance and inter-office conflict
• Conduct annual performance reviews for all direct reports along with the managing partner
• Provide coverage for Treatment Coordinators and perform Treatment Coordinator duties as needed
• Monitor back-office flow
• Process and follow-up with patient referrals, reviews, and complaints
• Schedule office training as needed (i.e. lunch and learns)
• Maintain a neat and professional office
• Coordinate contracts and work orders as necessary cleaning services, building maintenance, etc.
• Set proactive goals with the Manager of Practice Administration
• Adhere to and enforce HIPAA and OSHA policy standards

Why Verber Dental Group?

• We like to have fun!
• We’re growing (we just opened a location in Mechanicsburg this Summer)!
• Free dental cleanings with our employee Dental Plan
• 401(k) plan with generous company match up to 5%
• Reimbursements for continuing education trainings
• Employee emergency loan program
• Employee Assistance Program
• Merit-based promotions (we love to promote from within!)
• and MUCH much more!!

Requirements : Desired Education :

Desired Education :

Bachelor’s Degree in a business-related field plus management experience or a combination of commensurate experience

Experience :

• Background in the Medical or Dental Field
• Management, mentorship, or leadership experience
• Proficient in Microsoft Office Suite (Excel, Word, Teams)

Qualities :

• Demonstrate exceptional customer and leadership skills
• Excellent organization skills and strong attention to detail
• Multi-tasker with the ability to prioritize work accordingly
• Excellent verbal and written communication skills
• Speak, understand, and write grammatically correct English

A Plus If You Also Have (preferred, but not required) :

Familiar with Paylocity

If you are looking to join a team with a positive environment, apply today!