Job Description
Job Description
Field Service Technician
Location : Winston-Salem, NC
Travel : Up to 60%
Pay : Competitive Salary (to be determined based on experience)
About the Field Service Technician role :
ProSearch Recruiting Partners, an independent franchise of the MRI Network specializing in factory automation career recruitment and hires heavily in the machine tool industry, is seeking a highly motivated Field Service Technician to join a well-established machine tool company with over 60 years of experience in the southeast market.
As a Field Service Technician, you will play a crucial role in ensuring the smooth operation of our customers' machinery.
You will be responsible for installing, troubleshooting, repairing, and maintaining various CNC machine tools and controls.
Key Responsibilities of a Field Service Technician :
- Travel to customer sites in the southeast to provide on-site service.
- Install, troubleshoot, repair, and maintain CNC machine tools and controls.
- Train customers and internal team members on proper equipment usage and maintenance.
- Collaborate with internal departments and external vendors to resolve service issues.
- Conduct high-quality, efficient, and timely repairs, preventive maintenance inspections, and machine / tooling installations.
- Recommend modifications and improvements to equipment, processes, and procedures.
- Continuously review and improve current processes.
- Accurately document service activities and generate reports.
- Adhere to all safety policies and procedures.
- Drive company vehicles to service calls.
- Perform other duties as assigned.
A Qualified Field Service Technician will :
- Ability and willingness to learn new technologies.
- Strong background in CNC machine tool service field work.
- Passion for customer satisfaction and excellent communication skills.
- Preferred formal education / training in troubleshooting, repair, and installation of CNC machine tools.
- Strong mechanical and electrical aptitude.
- Ability to handle a physical workload.
Physical Demands
Ability to stand for periods up to 4 hours without breaks
Ability to move / climb around machines
Must be able to lift up to 50 pounds
Required to use hands to finger, handle or feel.
Reaching with hands and arms
Must be able to talk and hear to accomplish job
Industry setting with moderate noise
Field Service Technician will be rewarded with :
- $70,000-90,000 DOE
- Comprehensive Benefits
- Medical
- Dental
- Vision
- Vacation time
- Paid expenses
- 401 K
- Opportunity for career growth!
Must be authorized to work in the United States without sponsorship
This Company uses E-Verify to confirm identity and employment eligibility
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