Technical Account Manager

The Team

UberEther is a leader in the Identity and Access Management (IAM) and #ZeroTrust space. Our platform and expert services team enable government and commercial customers to have ultimate control over access to critical information. We are employee first, with outstanding benefits and a track record of upskilling and fostering growth. We're looking for employees who get excited about pioneering novel solutions to new, complex challenges.

About the Role

We are seeking a highly skilled

Technical Account Manager (TAM)

to join our team and play a critical role in designing, building, and maintaining the infrastructure that powers our cloud-based products. This individual will be responsible for driving automation, scalability, and reliability across our systems while collaborating closely with development, security, and operations teams. The ideal candidate has deep expertise in modern cloud platforms and a passion for optimizing and automating workflows.

Key Responsibilities

Cloud Infrastructure Management

Design, implement, and maintain scalable, secure, and cost-effective infrastructure in AWS, or GCP.

Automation & CI / CD

Develop and maintain robust CI / CD pipelines, leveraging tools like Atlassian, GitLab CI, GitHub Actions, or similar.

Monitoring & Reliability

Implement observability frameworks (metrics, logs, tracing) and drive incident response practices to ensure high availability of services.

Infrastructure as Code (IaC)

Build and manage infrastructure using Terraform, CloudFormation, or similar IaC tools.

Security & Compliance

Partner with security teams to enforce best practices, identity management, and compliance standards (e.g., SOC2, FedRAMP).

Collaboration

Work closely with product engineers to improve deployment practices, resolve issues, and accelerate delivery cycles.

Performance Optimization

Proactively analyze system performance and optimize resources to improve speed, resilience, and cost-efficiency.

Required Qualifications

5+ years of experience as a DevOps, Site Reliability, or Infrastructure Engineer.

Expertise with at least one major cloud provider (

AWS, or GCP

) and hands-on experience in deploying and managing production workloads.

Strong background in

containerization and orchestration

(Docker, Kubernetes, EKS / AKS / GKE).

Proficiency with scripting languages such as Python, Bash, or Go.

Experience with configuration management tools (e.g., Ansible, Puppet, Chef).

Strong understanding of networking, security, and system architecture in cloud environments.

Proven track record of building scalable, resilient infrastructure.

Experience managing customer accounts

Preferred Qualifications

Experience with hybrid or multi-cloud strategies.

Knowledge of serverless technologies (AWS Lambda, Google Cloud Functions).

Familiarity with monitoring / observability stacks (Prometheus, Grafana, ELK / EFK, Datadog).

Exposure to regulated industries (finance, healthcare, government) and compliance frameworks.

Leadership experience mentoring junior engineers or leading cross-functional initiatives

Location

This role is offered as a hybrid or remote position based out of our Sterling, VA office.

Salary

The base salary range for this position is between $145,000 - $170,000 depending on experience.

Benefits

We understand the value of such people, reward them accordingly, and provide best-in-class benefits to support them and their family's well-being. Full-time employees are eligible to receive top-notch Medical, Dental, Vision, 401K savings plan, Life Insurance, and Short and Long-term Disability benefits as well as generous paid flex-time, education and technology reimbursement. This includes :

100% employer covered health care premiums

6% 401k match

Education and professional development budget

25 PTO days per year, which increases with tenure

Annual technology budget

Core Values

UberEther's Core Values are a set of guiding principles that define our expectations of employees. Please be prepared to discuss these in your interview process and provide examples of where you have demonstrated these core values.

Grow With Purpose

Confident, Not Cocky

The IT Factor

Team Player

Whole Authentic Self

All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

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