Job Description
This position is responsible for generating accurate and timely estimates for reconditioning services offered to all internal and external auction customers.
These estimates are to be generated using formats and pricing defined by management.Job Responsibilities
- Provide accurate reconditioning estimates for body, detail and mechanic (including PSI) services. Estimates will include but not be limited to, commercial, dealer, rental and retail customers as well as any lot or internal damage.
- Communicate estimates in required formats (i.e., electronic, email, written, etc.) required to meet all internal and external customer expectations.
- Work with Procurement / Purchasing staff to assure accurate pricing of parts and supplies required for estimates.
- Monitor repair status, completion timelines, transportation and customer communications related to approved reconditioning estimates, as directed by management.
- Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such.
Actively participate in support of all safety activities aligned with Safety Excellence.
Perform other duties as assigned by management
Qualifications
- High School Diploma or equivalent preferred.
- 1 year of customer service experience required
- 1-3 years of collision and / or mechanical estimating experience required.
- Valid drivers license and safe driving record required.
- Ability to drive vehicles with standard and automatic transmission.
- Ability to work in a fast-paced environment.
- Effective verbal communication and customer service skills.
- Good organizational and interpersonal skills.
- Basic leadership skills preferred.
- Exhibit strong leadership skills.
- Ability to lift and carry up to 25 pounds (e.g. tools, equipment).
- Vision abilities required include close, distance and color vision, depth perception and ability to adjust focus.
KCCOX
Drug Testing
To be employed in this role, you’ll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position.
However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and / or in company vehicles is prohibited.
Benefits
Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year.
Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, parental leave, and COVID-19 vaccination leave.
About Us
Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells or simply uses cars.
Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox.
Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation / wellness days, and / or PTO).
For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer All qualified applicants / employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.
Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.