- JOB SUMMARY / PURPOSE Provides reception and administrative support services to patients and providers within and outside the SHS system.
- DEPARTMENT DESCRIPTION The Child / Adolescent Mental Health teams at Samaritan Health Services provide a full range of professional mental health services through a team of highly skilled psychiatrists, psychologists, nurse practitioners and licensed clinical social workers.
- EXPERIENCE / EDUCATION / QUALIFICATIONS High school diploma or equivalent required. Experience or training with computer applications required.
One (1) year experience and / or training in a position of similar responsibility and complexity preferred. Experience or training in medical / insurance terminology preferred.
Experience with practice management scheduling systems preferred. Mental Health experience preferred.
KNOWLEDGE / SKILLS / ABILITIES Psychology - Knowledge of human behavior and performance; individual differences in ability, personality, and interests;
learning and motivation. Adaptability / Flexibility - Ability to respond quickly and appropriately to situations that may arise with high risk or diverse patient populations.
Ability to adjust actions in relation to others and adapt to offer best possible care to patients. Communication - Effective written and oral communication skills to explain complex issues, exchange information between team members, and tactfully discuss issues.
Ability to perform group presentations and listen to and understand complex information and ideas. Team Building - Ability to work, function and communicate on a multi-disciplinary team.
Possess the knowledge and skills to develop constructive and cooperative working relationships with others and maintain them over time.
Medical Terminology - Knowledge of medical records, procedures and terminology. Ability to read, interpret, and apply policies, procedures, laws, and regulations.
Social Perceptiveness - Ability to work with a diverse population from pediatrics to geriatrics. Basic understanding of age-related differences in caring for and / or communicating with patients and caregivers.
Possess personal sensitivity to the needs and experiences of others and a non-judgmental attitude towards persons of differing standards, values, lifestyles, and ages.
PHYSICAL DEMANDS
Rarely
1 - 10% of the time)
Occasionally
11 - 33% of the time)
Frequently
34 - 66% of the time)
Continually
67 100% of the time)
WALK - INCLINE
LIFT (Floor to Waist : 0"-36") 40 - 60 Lbs
LIFT (Knee to chest : 24"-54") 20 - 40 Lbs
PUSH (0-20 pounds force)
PULL (0-20 pounds force)
CLIMB - STAIRS
LIFT (Floor to Waist : 0"-36") 0 - 20 Lbs
LIFT (Floor to Waist : 0"-36") 20 - 40 Lbs
LIFT (Waist to Eye : up to 54") 0 - 20 Lbs
LIFT (Overhead : 54" and above) 0 - 20 Lbs
SQUAT Repetitive
KNEEL (on knees)
REACH - Forward
REACH - Upward
STAND
WALK - LEVEL SURFACE
LIFT (Knee to chest : 24"-54") 0 - 20 Lbs
SQUAT Static (hold >
30 sec)
BEND FORWARD at waist
ROTATE TRUNK Sitting
ROTATE TRUNK Standing
FINGER DEXTERITY
PINCH Fingers
GRASP Hand / Fist
CARRY 1-handed, 0 - 20 pounds
CARRY 2-handed, 0 - 20 pounds
MANUAL DEXTERITY Hands / wrists
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Provides reception and administrative support services to patients and providers within and outside the SHS system.The Child/Adolescent Mental Health teams at Samaritan Health Services provide a full range of professional mental health services through a team of highly skilled psychiatrists, psychol...
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