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Head of Patient Onboarding

VirtualVocations
Elizabeth, New Jersey, United States
Full-time

A company is looking for a Head of Patient Onboarding (Call Center) to oversee new patient onboarding processes and teams.

Key ResponsibilitiesManage and develop a team of New Patient CoordinatorsImplement and enhance patient onboarding systems and protocolsCollaborate with cross-functional stakeholders to improve patient experienceRequired QualificationsBachelor's degree in Business, Marketing, Sales, or a related fieldProven experience in a senior call center sales leadership role, preferably in healthcareStrong understanding of sales strategies and customer behavior analysisExperience in recruiting and managing high-performing call center teamsProficiency in CRM systems, preferably Salesforce, and sales analytics tools

11 days ago
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