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Customer Support Technical Engineer

VirtualVocations
Durham, North Carolina, United States
Full-time

A company is looking for a Customer Support Technical Engineer.Key Responsibilities : Support external clients with API integrations and troubleshoot issuesAssist internal users by correcting platform errors and responding to requestsCoordinate and host webinars, including recording and editing sessionsRequired Qualifications : Experience with APIs and knowledge of HTTP methods POST and GETPractical experience with API testing tools, such as PostmanExperience in Technical Customer Support or similar rolesProficiency in English (C1 level) and knowledge of Ukrainian or RussianExperience with CRM systems like Salesforce, Marketo, or HubSpot is a plus

13 days ago
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