IT Specialist
Location : Nashville, TN
POSITION SUMMARY :
The IT Specialist is responsible for providing technical support and assistance to users of the organization's computer systems and networks.
This includes installing, configuring, and troubleshooting hardware and software, as well as providing training and support to end users.
The IT Specialist also plays a role in maintaining the security and integrity of the organization's IT systems.
MAJOR RESPONSIBILITIES :
- Install, configure, and maintain computer hardware, network and software.
- Troubleshoot and resolve technical issues.
- Provide training and support to end users.
- Maintain the security and integrity of the organization's IT systems.
- Managed access to systems.
- Manage and execute equipment refresh initiatives throughout the company, such as employee laptops, Distribution Center equipment, label printers and conference room technology
- Proactively test and maintain all conference room technology in Support Center campuses
- Provide on-site support for executive and Board of Directors meetings
- Support is in Office M-F all month, unless we know the executive team will not be present
- Light travel required to support remote meetings to support SLT
- Partner with Communications team and Executive Assistants to prepare for key meetings
- Support Senior Leadership Team technology needs through both proactive outreach and reactive approach
- Attentive and reactive to customer needs and concerns, including on call rotation after hours and weekends.
- Perform other related duties as assigned.
POSITION QUALIFICATIONS :
Education Required : 2 year degree in computer science, information technology, or a related field or equivalent experience
Years of Job-Related Experience Required : 2-3 years of experience in a technical support role
Technical / Other Skills Required :
- Strong knowledge of computer hardware, network and software
- Excellent troubleshooting skills
- Ability to communicate effectively with both technical and non-technical audiences, including interacting at executive levels within the organization.
- A passion for Customer Service
- Experience with specific IT systems and technologies, such as Microsoft Windows, Linux, macOS, iOS, VMware, or AWS
- Experience with network administration and security
- Experience with scripting languages
- Experience with project management
- Experience with IT management tools, such as Microsoft InTune, SCCM, or AutoMox
BENEFITS & PERKS :
- Competitive healthcare, dental & vision insurance
- 401(k) matching after one year of employment
- Generous time off + company holidays
- Merchandise discount
- Learning & Development programs
- Much more
Specialist IT II (Hybrid)
The IT Specialist also plays a role in maintaining the security and integrity of the organization's IT systems. Maintain the security and integrity of the organization's IT systems. Ability to communicate effectively with both technical and non-technical audiences, including interacting at executive...
Systems Administrator - Security Clearance Required
Systems Administrator in Nashville, Chicago, and Buffalo. Responsible for coordination and management of district support personnel including PC Support Technicians and System Administrators. Oversee and ensure the day-to-day operational maintenance and support of systems and direct team. Manage and...
Business Analyst Scrum Master
A company is looking for a Business Analyst/Scrum Master. Key Responsibilities:Capture detailed business requirements, User Stories, and Acceptance Criteria in JIRALead and facilitate all Scrum ceremonies ensuring active participation from all team members and stakeholdersAssist the Product Owner in...
Technical Support Specialist
This specialist uses the incident tracking system to provide detailed descriptions of customer issues with clear and easy to reproduce steps; determines the severity of problems and when to escalate higher priority issues to 3rd level support and upper-level management; continually improves the qual...
IT Client Services Technician, Information Technology Services (ITS)
The ITS Client Services Technician will provide quality support services to the Trevecca community following established policies and procedures with minimal supervision. Work with ITS staff to resolve customer and support issues to ensure timely distribution of knowledge and positive impact on cust...
Systems Administrator
At Regions, the Systems Administrator maintains the integrity of the operating system environment, under direct supervision. Knowledge of operating systems. ...
Technical Business Analyst/ Project Manager - CFH - Remote
Business Analyst/ Project Manager. This is a great opportunity for a Business Analyst passionate about data and getting more involved in project management. Business Analyst should have strong. Applicants must be comfortable in front of various and diverse levels of business users and be able to dri...
Deskside or Desktop Support
Understanding of End User Remote support, and when necessary, onsite support or dispatch Provider support specialists to provide Authorized Users with operational and technical support to resolve Incidents and meet the Service Levels. Role: Deskside or Desktop Support. Need to have + years of experi...
IT Support Specialist
This IT support includes responding to incoming incidents via multiple contact points and remote IT problem solving, coordinating hardware and software for new hires, terminations, and transfers, administrating various IT applications and telecommunications support. Associate must provide top qualit...
IT Technical Support Associate / Desktop Support ( 100 % Onsite ) ---- Multiple shifts
Performs a broad range of IT support service: PC, MAC, software, hardware, and basic network support. Windows 10 desktop implementation and support. Information Technology supporting. ...