Job Requirements for Administrative Assistant / Customer Service Representative :
- Bachelors Degree Required
- US Citizen and able to obtain a security clearance
- Must have valid drivers’ license
- Medical terminology experience preferred
Duties and Responsibilities for Administrative Assistant / Customer Service Representative :
- Organizes and prioritizes information and calls in a call center environment.
- Answers phones and takes messages or fields / answers all routine and non-routine questions.
- Enters applicant and medical data by inputting information into a database.
- Works in cooperation with other staff members to cover phones in the call center to ensure performance standards are met.
- Works independently and within a team on special nonrecurring and ongoing projects to include processing applications.
- Establishes, develops, maintains and updates filing system. Retrieves information from files when needed.
- Prepares outgoing mail in accordance with quality standards.
Benefits / Perks :
- Opportunity to obtain security clearance
- Hands-on experience with government contracting and logistics
- Long-term career potential in government contracting
Culture :
- Fast-paced and friendly work environment
- Team oriented and collaborative atmosphere
- Supportive management takes care of employees
Administrative Assistant / Customer Service
Falls Church, VA
8 : 30 to 5
$18-20 / hr + Benefits (Full-Time Salaried Opportunity $45K)Remote (Must Live in the DMV Area)
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