Cal-MAP IT Applications Manager

Cal-MAP IT Applications Manager

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Job Summary

Applies skills as a seasoned, experienced software professional with a full understanding of industry practices, community standards and relevant policies and procedures to medium-sized projects or portions of large projects with moderate scope and complexity.

Resolves a wide range of issues. Demonstrates competency in selecting tools, methods and techniques to obtain results.

In the progressive environment of the University of California, San Francisco's Department of Psychiatry & Behavioral Sciences, a pivotal position is integral to the development and enhancement of the Behavioral Health (BH) Consult Program, part of California's Child Youth Behavioral Health Initiative.

This role is central to the program's ambition of advancing health equity by improving access to evidence-based, culturally responsive behavioral health care for children and youth aged 0-25 across California.

The position encompasses a broad spectrum of responsibilities, including the research, design, and development of platform specifications, and the writing, modifying, testing, debugging, troubleshooting, and maintenance of the platform's code and application design.

The individual will engage in complex data analysis, ensuring the platform's alignment with the program's goals, and will be responsible for the testing and debugging of complex platform features, necessitating acute attention to detail and robust problem-solving abilities.

The role extends beyond technical development, encompassing the creation and implementation of conversion and system plans, and the training of users in the effective use and implementation of platform features.

This aspect requires both technical proficiency and strong communication skills to effectively engage with a diverse range of stakeholders.

The incumbent will be involved in complex data modeling to enhance platform efficiency and performance, and will conduct integration testing to maintain the integrity and quality of the platform's services.

Additionally, the role includes the development of interfaces for internal and external constituents, emphasizing the need for versatile and adaptable technological solutions.

Collaborating with external vendors to procure services and products, negotiating terms, and maintaining relationships are also key responsibilities.

The position also involves a significant amount of strategic planning and collaboration. The incumbent will be responsible for collecting, analyzing, preparing, and summarizing recommendations for the approval of platform and programming documentation, a crucial process in aligning the platform's technical aspects with the broader goals of the BH Consult Program.

This includes recommending and implementing changes in development, maintenance, and system standards, showcasing adaptability and forward-thinking in a rapidly evolving healthcare landscape.

Furthermore, the role demands the negotiation of comprehensive and effective platform specifications with stakeholders, requiring excellent communication skills and the ability to integrate diverse perspectives.

The production of timely and accurate project reports is also a critical aspect of the role, essential for tracking progress, identifying improvement areas, and effectively communicating achievements and challenges.

The ideal candidate will possess demonstrable experience working with Salesforce platform, including proficiency in its core functionalities and customization capabilities.

A Salesforce Administrator or relevant Salesforce certification is highly desirable, as it reflects a strong foundation in managing and optimizing Salesforce environments.

The candidate should be capable of configuring Salesforce to align with the program's needs, managing user access and security, and leveraging Salesforce tools to streamline workflows, enhance data accuracy, and drive overall operational efficiency.

In essence, this position is not just about technical expertise in digital platform development, but also about contributing significantly to the provision of essential behavioral health services to California's youth.

It requires a unique blend of technical knowledge, strategic planning, and collaborative abilities, all aimed at enhancing the scope and quality of behavioral health care delivery.

The final salary and offer components are subject to additional approvals based on UC policy. Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF.

For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement.

The salary range for this position is $94,000 - $151,300 (Annual Rate).

To learn more about the benefits of working at UCSF, including total compensation, please visit : UCSF Benefits

Department Description

One of the largest departments within the School of Medicine, the Department of Psychiatry and Behavioral Sciences, has a broad mission encompassing research-basic, translational, and clinical-teaching, patient care, and public service.

The Department, with its annual operating budget exceeding $130 million and staffing around 800, includes approximately 200 paid faculty, 25 emeritus and recall faculty, 30 MSP physicians, 110 residents, fellows, and postdoctoral scholars, 450 staff, and 225 volunteer faculty.

Required Qualifications

• Bachelor's degree in related area and minimum three years of experience / or equivalent experience / training.
• Salesforce cloud experience of 1 to 5 years.
• Intermediate knowledge of secure software development.
• Thorough experience with identification and use of code libraries and open-source forums.
• Experience with planning for deployment and creation of feedback mechanisms.
• Thorough experience with common programming tools.
• Demonstrated effective communication and interpersonal skills.
• Demonstrated broad problem-solving skills.
• Demonstrated ability to understand functional needs and how systems can support those needs.
• Demonstrated ability to develop conversion and system implementation plans.
• Demonstrated ability to interface with management on a regular basis.
• Demonstrated ability to contribute technical narrative to grant proposals.
• Demonstrated ability to follow software specifications.
• Demonstrated ability to communicate technical information to technical and non-technical personnel at various levels in the organization.
• Self-motivated and works independently and as part of a team. Able to learn effectively and meet deadlines.

Preferred Qualifications

• Salesforce-certified.
• Thorough experience with identification and use of code libraries and open-source forums.
• Advanced skills associated with software design, modification, implementation and deployment, including object-oriented programming concepts.
• Demonstrated software repository skills. Demonstrated testing and test planning skills.
• Demonstrated ability to contribute technical narrative to grant proposals.

About UCSF

The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care.

Equal Employment Opportunity

The University of California San Francisco is an Equal Opportunity / Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

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