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Email Advocate

VirtualVocations
Costa Mesa, California, United States
Full-time

A company is looking for an Email Advocate to assist customers with the loan application process via email communication.

Key Responsibilities : Build relationships with customers through electronic communicationReview and evaluate customer financial documents and respond to inquiriesCollaborate with internal stakeholders to expedite loan applicationsRequired Qualifications : 3+ years of customer service experience, preferably in lending / financeProficiency in standard business computer operations and software applicationsTyping proficiency of 40-60 WPMAbility to work independently in a remote environmentReliable attendance and self-motivation with a goal-oriented mindset

4 hours ago
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