A company is looking for an Advanced Technical Support Specialist to provide world-class support experiences to enterprise customers.
Key ResponsibilitiesRespond to customer cases and resolve critical issues with the productResearch and replicate complex configuration or product defect issuesAct as a mentor and create knowledge articles for the Global Technical Support TeamRequired QualificationsBachelor's degree in computer science, information systems, or equivalent experienceMinimum of 5 years' experience in a technical customer support role, preferably with enterprise SaaS solutionsExperience leading major enterprise incidents and engaging multiple teamsAbility to communicate technical information to various stakeholdersStrong organizational skills to manage multiple tasks simultaneously
Advanced Technical Support Specialist
A company is looking for an Advanced Technical Support Specialist to provide world-class support experiences to enterprise customers. ...
Technical Support Specialist
A Fortune 500 employers is in current need of a highly-motivated Technical Support Specialist to join their team to assist with some major initiatives and projects. A minimum of 3 years of previous technical support experience required, including recent Tier 2 experience and time spent working with ...
Technical Support Specialist
A company is looking for a Technical Support Specialist I - Temporary. ...
Technical Support Specialist
CUNY SPS seeks a full-time Technical Support Specialist to join our Training Technology and Evaluation Team, which is located on-site at the New York State Office of Children and Family Services Bureau of Training and Development (OCFS BTD) in Albany-Rensselaer, New York. Reporting to the Network Ad...
Clinical Technical Support Specialist
A company is looking for a Clinical Technical Support and Data Migration Specialist (B2B SaaS). ...
Senior Technical Support Specialist
Technician will provide customer technical education, and support high level technical problems. Provides exceptional deskside and remote support users, with a focus on the firms Executive members. Owns and follows up on IT support requests and problem tickets until user confirms resolution. Provide...
Technical Support Specialist- Midtown Manhattan
Our great client in Midtown Manhattan has an immediate opening for a Technical Support Specialist. Full desktop support including; diagnosing desktop and support systems issues, reimaging computers, password assistance, screen shares, error codes, updates etc. Supporting the Technology Service Cente...
Senior Technical Support Specialist
As Senior Technical Customer Support Specialist, you will act as the voice of our customer when escalating issues to our internal teams. EliseAIs Customer Support team is the technical point of escalation for all client issues. Customer Support Specialist or equivalent role. About The Customer Suppo...
Technical Support Specialist
Our client is a premier asset management firm with over $750 billion AUM and is looking to hire a Senior Technical Support Specialist to sit in their NYC office. Will support a wide range of IT services including but not limited to: PC, MAC, mobile devices, MFA, Video Conference, software, and basic...
Technical Support Specialist
Technology Support Specialist, Brooklyn Campus. Thisposition is responsible for providing on-going maintenance and support for thePC/LAN environments with timely, courteous service to all campusdepartments. The technician is also responsible for installation andon-going support for all PC related ap...