LVN - Team Assistant - Scheduler - Hospice

Job Description

Job Description

Description : Team Assistant

Team Assistant

Position Summary : Provides clerical support to the Director of Nursing in managing the day-to-day team operations through assigned workflow processes driven primarily by cross-matrix EMR reports.

Supports the hospice team by anticipating and responding to team processes related to scheduling, and complete, accurate, and timely flow of patient information.

This includes, but is not limited to, patient visit scheduling; MD orders management; assigned workflow processes; and general clerical support to Director of Nursing and assigned clinical Team functions.

Responsible for keeping the flow of team processes organized to expedite communication and support policies and procedures that ensure smooth, continuous team operations.

ESSENTIAL FUNCTIONS : Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Monitors assigned reports and follows up on unresolved discrepancies.
• Distributes and / or provides communications to appropriate staff as directed.
• Maintains assigned tracking systems with accurate / up-to-date information.
• Receives, addresses, triages, and relays messages for assigned Team field staff (incoming faxes including physician orders, intake coordination, etc.).
• Participates in quality management activities as assigned.
• Facilitates maintaining, updating, and communicating visit schedules for Team field staff.
• Assists with pre-bill audit activities as assigned.
• Assists with weekend patient scheduling and on-call coverage.
• Supports Agency’s customer service reputation by promoting and maintaining a responsive, knowledgeable, and accessible approach to all customer contacts.
• Other duties as assigned by Director of Nursing.

Requirements :

MINIMUM QUALIFICATIONS

• Active Lvn licensure
• High school diploma and experience in computer processing preferred.
• Above average word processing / data entry skills.
• Knowledge of medical terminology.
• Excellent communication skills : ability to be flexible and work well with others.
• Ability to maintain confidential information.

Environmental / Working Conditions :

• Sitting, standing, and walking are required.
• Ability to handle stressful situations in a calm and courteous manner at all times.
• Requires working under some stressful conditions to meet deadlines and Agency needs.
• Works under a variety of conditions in facilities and offices.
• Available to agency personnel in person or by telephone during the Agency operating hours and possibly after hours for emergencies.
• Some exposure to unpleasant weather.
• The home base will be at the office
• Reliable transportation and auto liability insurance.
• Computer and basic office equipment.

This description is a general statement of required essential functions performed regularly and continuously. It does not exclude other duties as assigned.

Nursing skills as defined as generally accepted standards of practice.

• Excellent interpersonal skills and ability to communicate effectively.
• Demonstrates proven decision-making skills.
• If required to make visits, Hepatitis profile.
• Must read, write and comprehend English.

Education :

• Completion of an accredited Licensed Vocational / Licensed Practical Nursing program.
• Licensure / Certification
• The current license is in good standing to practice as an LVN / LPN in any / all applicable states.
• Current CPR certificate.
• Current driver’s license in good standing.
• On-going employment as an LVN / LPN requires maintaining a valid LVN / LPN license in the state where the nurse practices and a valid CPR certificate at all times.

The employee is responsible for renewing these both before they expire to continue employment.

Physical Requirements :

• Prolonged standing / walking is required.
• The ability to lift / transfer up to 50 lbs.
• Ability to meet deadlines and patient needs, make quick decisions, and allocate resources under stressful conditions.
• Meet patient / family individualized psychosocial needs.
• Requires hand-eye coordination and manual dexterity.

Machinery / Tools / Equipment Requirements :

• Reliable transportation and auto liability insurance
• Manual blood pressure cuff
• Stethoscope
• Thermometer
9 days ago