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Customer Delivery Analyst

VirtualVocations
Chattanooga, Tennessee, United States
Full-time

A company is looking for a Customer Delivery / Implementation Analyst.Key ResponsibilitiesNurture existing customers to increase adoption and expansion through technical strategyConduct requirement gathering sessions and configure the Gainsight platform according to business needsEstablish rapport with clients and manage expectations throughout the implementation lifecycleRequired Qualifications1-8 years of experience in Professional Services or Enterprise product implementation, preferably in SaaSHands-on experience with JavaScript, HTML, and CSS (1-4 years)Understanding of Web services, APIs, and WebhooksExperience managing enterprise software application implementations using waterfall and agile methodologiesBA / BS degree or equivalent

10 days ago
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