Document, support and maintain customer calls and computer hardware.
ESSENTIAL DUTIES RESPONSIBILITIES :
- Respond to routine support requests via phone, email and work orders utilizing the company support tracking software
- Research more complicated support requests and routes to appropriate personnel as necessary; Ensure all work orders are completed timely
- Maintain, troubleshoot and administer company PC applications and hardware. Including imaging PC, installing applications, and installing hardware as necessary
- Maintain, troubleshoot and administer Company telephones. Including replacing phones, configuring voicemail, and assisting with call routing issues
- Maintain hardware and software shipping and, receiving. Also maintain company hardware and software inventory list
- Carry cell phone to respond to off-hour support requests
- Maintain and troubleshoot printing and scanning hardware and software issues. Travel to branch offices as necessary
- Work with Vendors to place and follow up on trouble calls
- Work closely with end users to resolve problems with software, hardware and networking issues
- Complete other duties as assigned
EDUCATION and / or EXPERIENCE
- Associate's degree (A.A.) in a computer-related field or possession of a technical certificate
- Minimum of two (2) years Information Technology related experience, specifically Help Desk Support experience and / or a combination of education and experience
- Knowledge of Word, Excel, Internet navigation / research, and Outlook is expected
- Experience with Microsoft Office and PC repairs is preferred
Farmers National Banc Corp. is an Equal Opportunity Employer : disability / veteran
IT Support Tech
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. Respond to routine support requests via phone, email and work orders utilizing the company support tracking software. Work closely with end users to resolve problems with software, hardware and networking issues. Minimum of...
IT Support Tech
Respond to routine support requests via phone, email and work orders utilizing the company support tracking software. Work closely with end users to resolve problems with software, hardware and networking issues. Minimum of two (2) years Information Technology related experience, specifically Help D...
Manufacturing Infrastructure Support Technician
The Manufacturing Infrastructure Support Technician position will join a new team dedicated to develop, support, maintain and troubleshoot problems related to the manufacturing IT / OT environments across the Saint Gobain North American facilities. In this role, traditional IT infrastructure skills ...
Robotic Weld Technician
Evaluate the efficiency and reliability of industrial robotic systems, reprogramming or calibrating to achieve maximum quantity and quality. That means if you get the recruiter in touch with the right candidate, you will be rewarded that amount in a lump sum once they start. Authority to stop produc...
Regional IT Support Engineer - Youngstown
The core responsibility for the Regional Support Engineer is to take care for the day-to-day operation, end users support, and maintenance of the regional Infrastructure devices and applications. The person is the key interface with the plants management and is responsible to ensure IT solution depl...
IT Governance, Risk, & Compliance Specialist
The IT Governance, Risk, and Compliance Specialist will play a key role on the iboss team by aligning security initiatives with enterprise programs and business objectives. The IT GRC Specialist will make an impact on iboss’ security program and services through experience with various areas includi...
Technical Support Specialist
Support other duties as assigned through Technical Support management. Tosoh remains at the forefront with a world class network of research facilities, scientists, engineers and customer support specialists. TBI) customers, employees and applicable distributors with respect to TBI product lines and...
Desktop Support Level II
Experience as a desktop support technician or equivalent. This is a complex, multi-year contract to support the Air Force Reserve Command (AFRC) Information Technology (IT) Services. Provides support to end-users for PC, server, mainframe applications, and hardware. Forbearing, flexible, and support...
Customer Service - Donor Support Technician
Required to work overtime and extended hours to support center operational needs. ...
Deskside Support Technician II
Deskside Support Technician II. Minimum 2-3 years of experience providing IT support services required, end user support experience preferred. Hand scanners/Printers Support. Field Service Deskside engineers provide Level 2 support for the desktop environment including responsibility for deployment ...