A company is looking for a Technical Support Specialist (Contact Center) to resolve technical support tickets for revenue cycle products.
Key ResponsibilitiesResolve technical support requests within established SLAs and log cases in SalesforceRoute unresolved cases to the appropriate technical team while maintaining client communicationIdentify trends in support requests and escalate potential business-critical issuesRequired QualificationsHigh School Diploma or GED1+ year of experience in software technical support or healthcare insuranceExperience working with revenue cycle productsFamiliarity with Salesforce Case ManagementUnderstanding of HIPAA and other compliance regulations
Administrative and Technical Support Specialist - Security Clearance Required
Administrative and Technical Support Specialist. Support the field office chief in scheduling. ...
WordPress Technical Support Specialist
A company is looking for a WordPress Technical Support Specialist to provide technical support and education to creators. ...
Technical Support Specialist (3 month contract)
The Technical Support Specialist is responsible for providing technical assistance to clients in the use of systems and programs. Complete a daily time sheet log for the analysis of the support system, including top support requests, customers utilizing support, and which mediums are used for suppor...
Technical Support Specialist
A company is looking for a Technical Support Specialist to enhance customer experience through technical support. ...
Technical Support Specialist I - Temporary
As a Technical Support Specialist I, here at Bio-Rad, your day would primarily consist of handling inbound customer calls related to our Unity Software Suite, and working with our laboratory customers to resolve their software issues. In addition to working with a solid team of Technical Support Rep...
Clinical Technical Support Specialist
A company is looking for a Clinical Technical Support and Data Migration Specialist (B2B SaaS). ...
Technical Support Specialist
As a Technical Support Specialist, you will be the first point of contact for clients, providing exceptional technical assistance, troubleshooting, and problem-solving expertise to ensure smooth operations and customer satisfaction. Proven experience as a Technical Support Specialist or a similar ro...
Technical Support Specialist I - Temporary
As a Technical Support Specialist I, here at Bio-Rad, your day would primarily consist of handling inbound customer calls related to our Unity Software Suite, and working with our laboratory customers to resolve their software issues. In addition to working with a solid team of Technical Support Rep...
Technical Support Specialist Remote Job
A Data Entry Specialist will compare data with source documents submitted by our members, checking for accuracy and that supporting documentation meets specified requirements. We are looking for a Data Entry Specialist whose main function is providing excellent customer service by quickly and accura...
Sr Technical Support Specialist - Digital Technology (California).
The Sr Technical Services and Ongoing Support Specialist (TSOS) within the Customer Success team is responsible for providing remote and on-site technical support to our custom computing devices while driving customer satisfaction through exemplary customer service and effective communication. Assis...