iManage Administrator , Chicago,IL -Hybrid/Remote

Role : iManage Administrator

Location : Chicago,IL

Mode of work : Hybrid / Remote

Job Description :

iManage Administrator

We are looking for an experienced iManage Administrator to oversee the administration, maintenance, and support of our iManage document management system.

The ideal candidate will have a strong technical background, excellent problem-solving skills, and a commitment to delivering high-quality support to our users.

Key Responsibilities :

• System Administration : Manage and maintain the iManage document management system, including installation, configuration, upgrades, and patches.
• User Support : Provide technical support to users, including troubleshooting issues, answering queries, and ensuring smooth operation of the system.
• Training and Documentation : Develop and deliver training materials and sessions for users. Create and maintain comprehensive documentation for system configurations, processes, and procedures.
• Data Management : Ensure the integrity and security of data within the iManage system. Perform regular backups and disaster recovery planning.
• Integration and Customization : Work with other IT staff to integrate iManage with other systems and customize it to meet the specific needs of the organization.
• Performance Monitoring : Monitor system performance and usage. Implement improvements to enhance efficiency and user experience.
• Compliance and Security : Ensure compliance with legal and regulatory requirements related to document management. Implement and maintain security measures to protect sensitive information.
• Vendor Management : Liaise with iManage support and other third-party vendors for issue resolution and system enhancements.
• RVAN and Azure Integration : Manage and support iManage RVAN (Records Manager, Security Policy Manager) and Azure platform integrations, ensuring seamless connectivity and optimal performance.

Qualifications :

• Proven experience as an iManage Administrator or in a similar role. 6 plus years of experience in Legal industry.
• Strong knowledge of iManage Work and its components.
• Experience with iManage RVAN, Threat Manager.
• Familiarity with Microsoft Azure platform and its integration with iManage.
• Familiarity with Windows Server, SQL Server, and Active Directory.
• Experience with scripting and automation (e.g., PowerShell).
• Excellent problem-solving skills and attention to detail.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
18 hours ago