Microsoft 365 Product Owner

We are seeking a highly skilled and motivated Microsoft Product Owner to join our team. The ideal candidate will be responsible for managing and optimizing our Microsoft suite, with a particular focus on Entra, Exchange, and Power Platform.

This role requires a deep understanding of Microsoft products, excellent project management skills, and the ability to collaborate with cross-functional teams to deliver high-quality solutions.

What Does Success Look Like?

• Innovation of new features and enhancements that align with business goals and improve user experience
• Positive feedback from stakeholders, including IT, marketing, and customer service departments.
• Create and maintain a product roadmap that outlines the strategic direction and key milestones for Microsoft products.
• Establish KPI’s for performance and usage metrics

What Does A Day In the Life of this Job Look Like?

• Daily Operations
• Assessing the environment for improvements in user experience, functionality, and security
• Researching developments in Microsoft products such as Exchange / Outlook, Entra, and Power Platform
• Review metrics to identify areas where immediate attention or improvement is needed
• Review incident and user experience issues and come up with solutions to remediate issues long term
• Assist with license planning and financial budgeting processes
• Work with Operations team to create new processes and help with the execution
• People Leadership :
• Be a product champion and frequently share changes / improvements coming to the M environment

BACKGROUND AND EDUCATION REQUIRED :

EDUCATION :

• Some college preferred or equivalent work experience
• Education in business and / or information systems
• EXPERIENCE (and other qualifications) :
• M Administration such as Exchange Online and managing mail flow
• Email security and compliance such as DLP, email encryption, and threat protection
• Entra management of user identities
• Scripting languages such as Powershell and Azure CLI

Other Skills / Characteristics

• Excellent communication skills
• Ability to effectively use PowerPoint, Excel, Word to put together professional documentation
• Positive, flexible, and self-motivated attitude
• Detail oriented with excellent follow-up skills
• Excellent organizational skills with the ability to manage time and multiple priorities
• Strong analytical skills and problem-solving skills, ability to take a problem and solve it in a quick and efficient manner

Salary Range : $ , to $, annually + bonus eligibility. This is the expected salary range for this position. Ultimately, in determining pay, we'll consider the successful candidate’s location, experience, and other job-related factors.