IT Operations Technician

Job Description

Job Description

Strong company, solid work culture. Come join the team!

IT Operations Technician

Location : Darlington, SC - work is onsite

Start : ASAP

Contract Length : 8 months to start

Pay : 22.00 - 32.00 per hour (depending on experience)

Basic Job Functions :

This position is responsible for configuring, operating, and maintaining various enterprise-wide systems as well as supporting internal IT partners across the enterprise.

Provide technical support to employees using phone, email, chat, and the ticketing system; provides in-person support to onsite employees and remote support to other locations

Order, configure and deploy new equipment and manage used inventory and returned / loaner hardware and peripherals for timely disposition

Assist in the implementation / installation, maintenance / troubleshooting, and licensing of software / applications

Troubleshooting and maintaining certain IT infrastructure equipment such as computers / laptops, phones, printers, conference room, servers, access control systems and network devices

Create and support user account and group membership setups

Procure, setup, configure, distribute and troubleshooting of all mobile devices

Work on projects and perform other duties as assigned

Work a rotational on-call IT support schedule to include evenings and weekends as assigned

Safety is the most important part of all jobs within COMPANY; therefore, candidates must be able to demonstrate the ability to initiate, lead, and uphold safety policies, practices, procedures, and housekeeping standards at all times.

Minimum Requirements :

1 year technical experience supporting users with items such as computers / laptops, desk phones, mobile phones, printers

IT related associate degree, or Equivalent combination of experience and education will also be considered.

Detailed Selection Criteria :

Problem Solving - Identifying problems and analyzing or reviewing related information to develop and evaluate options and implement solutions.

Technical Ability - Knowledge of the practical application of technology. This includes applying principles, techniques, procedures, and equipment to the work at hand.

Independence - Ability to work efficiently with minimal oversight.

Teamwork - Working as part of a coordinated effort with others to achieve a common goal.

Organizing, Planning, Prioritizing Work - Developing specific goals and plans for prioritizing, organizing, and accomplishing individual work and the work of the team.

Communication Skills - The ability to give full attention to what others are saying and communicating information so that others will understand.

Accountability & Dependability - Displays responsibility, reliability, is committed to fulfilling work obligations and can hold others accountable for desired results.

Customer Service - Supporting internal customer needs and requests for help in a timely and effective manner.

Preferences :

Experience installing, configuring, and troubleshooting MS Windows, Office, Outlooks, and other basic Windows applications

Experience assembling, maintaining, upgrading, and troubleshooting computer hardware and peripherals

Experience troubleshooting networking equipment, Conference rooms audio / visual, and Security systems / cameras / badges

Experience with workstation imaging software and an MDM solution such as Intune

Experience in a heavy industrial setting

Customer support or helpdesk experience

IT certifications, such as a current Comp TIA A+

Pay Details : 22.68 to 32.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan.

Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs.

In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer / Veterans / Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https : / / www.

pdstech.com / candidate -privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and / or security clearance requirements, including, as applicable :

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Company Description

Since 1977, the PDS family of companies has become among the largest and most respected staffing companies in the United States.

A vital part of the PDS family, PDS Tech Commercial connects highly skilled employees with Fortune 500 clients’ needs for project support such as contingent labor, statement of work / offload engineering projects, and permanent placements.

PDS Tech Commercial has staffing partnerships with leading organizations based in the United States and globally. We hire jobseekers daily for openings across skill categories, including Engineering, IT, Business Professional, Administrative, Accounting / Finance, Skilled Trades and Industrial.

We offer eligible associates an ala carte benefits package, that can include direct deposit, free career counseling, 401(k), select paid holidays, short-term disability insurance, skills training, employee referral bonuses, and an affordable medical coverage plan.

Now part of The Adecco Group, our shared synergies combined with the investment Adecco continues to make in PDS offers significant advantages to both clients and associates alike.

We share Adecco’s dedication to unlocking our Associates’ potential by unleashing the Future@Work and to the importance of human and labor rights, diversity and inclusion, environmental responsibility, and more.

Company Description

Since 1977, the PDS family of companies has become among the largest and most respected staffing companies in the United States.

A vital part of the PDS family, PDS Tech Commercial connects highly skilled employees with Fortune 500 clients’ needs for project support such as contingent labor, statement of work / offload engineering projects, and permanent placements.

r n r nPDS Tech Commercial has staffing partnerships with leading organizations based in the United States and globally.

We hire jobseekers daily for openings across skill categories, including Engineering, IT, Business Professional, Administrative, Accounting / Finance, Skilled Trades and Industrial.

r n r nWe offer eligible associates an ala carte benefits package, that can include direct deposit, free career counseling, 401(k), select paid holidays, short-term disability insurance, skills training, employee referral bonuses, and an affordable medical coverage plan.

r n r nNow part of The Adecco Group, our shared synergies combined with the investment Adecco continues to make in PDS offers significant advantages to both clients and associates alike.

We share Adecco’s dedication to unlocking our Associates’ potential by unleashing the Future@Work and to the importance of human and labor rights, diversity and inclusion, environmental responsibility, and more.