A company is looking for a Technical Support Analyst to provide level 3 technical support to various groups.Key ResponsibilitiesManage, troubleshoot, and resolve complex product or performance issuesField incoming problem tickets and assign them to appropriate development teamsDocument problem-solving resolutions and communicate issues to key stakeholdersRequired QualificationsAt least 5 years of experience delivering support services to internal business end usersAt least 5 years of experience working with internal IT teamsExperience with ticketing tools and managing ticket queuesAbility to quickly learn end-user applications and support toolsExperience in managing multiple, overlapping complex projects
Technical Support Analyst
A company is looking for a Technical Support Analyst to provide level 3 technical support to various groups. ...
Remote Technical Support Analyst
Technical Support Analyst</b></p> <p><b>***OPEN TO FULLY REMOTE & LOCAL CANDIDATES***</b></p> <p><b>Type of Role: 1st, 2nd & 3rd Shift</b></p> <p><b>2+ years of RECENT<u> REMOTE HELPDESK SUPPORT</u> (</b&g...
Bilingual Technical Support Analyst
A company is looking for a Remote Bilingual Associate Technical Support Analyst. ...
RN Data Analyst - UW Organ and Tissue Donation
Abstract, audit, and review clinical data to drive improvement opportunities and work with Quality Assurance and Process Improvement Specialists to advance projects and workgroups. Identify, review, and present quality assurance measures and organization data metrics to internal and external stakeho...
Help Desk Analyst
A company is looking for a Help Desk Analyst. ...
IT Technical Support Specialist
We are seeking a IT Technical Support Specialist to join our team! As a member of the Client Device Support team you will be responsible for supporting and resolving technology issues and. Understands computer system functionality, limitations, and architecture of supported applications. On-site: Ma...
Business Analyst - Long-Term Care Claims - Work From Home
Business Analyst - Long-Term Care Claims. Join the group that solves business challenges and enhances the way we work and grow. Analyze, plan, design, document and make recommendations to improve business processes to support client’s technological aspirations . Be a supportive bridge between client...
3rd Shift Help Desk Analyst
Customer service/call center experience with education or certifications in IT OR 6 months of experience in helpdesk support within an enterprise environment. Use remote desktop control to assist users. We help clients activate ideas and solutions to take advantage of a new world of opportunity. ...
State of Wisconsin DPI Desktop Support
You will work with the internal Help Desk team, manage software deployments, provide advanced support for complex issues, and assist with automation and configuration management across the agency's systems. This role requires deep technical knowledge to diagnose and resolve complex issues with deskt...
It - Support - Mfg. System Support Specialist
Per shift tasks and expectations follow up on the daily task list, one physical HMC facility walk around, and phone call to BDC, to identify problems and concerns and any critical lots in production, prompt first contacts with service request submitters, detailed service request comments, and effec...