The CSI Companies is hiring a Senior Call Center Representative for a leading Human Resources Company located in Louisville, KY, on a HYBRID schedule, for a contract to hire position.
Title of Job : Senior Call Center Representative
Pay : $20-$21 an hour DOE
Hours : Full time Monday Thru Friday
Location : Louisville, KY. HYBRID 3 days in office and 2 days at home.
Effective Date / tentative start date : interviewing Immediately and offer contingent upon completing a background check.
Job Details :
The Senior Call Center Representative is expected to answer general inbound and places outbound calls in a call center with the goal of increasing business, customer satisfaction, and customer retention.
Position Responsibilities :
- Follows basic procedures and scripts.
- Use fundamental knowledge to navigate company's customer information systems.
- Have basic knowledge of company, services, and products.
- Take care of inbound and outbound calls of a lesser complexity that are primarily routine or basic in nature.
Required Skills :
- An associates or bachelor's degree in related fields (preferred).
- 2-4 years of someone working in a call center in the insurance industry, banking industry or financial services industry.
- Comfortable working in a fast paced and goal-oriented work environments.
- Looking for great customer service skills, great attitude, and professionalism.
About Us
The CSI Companies is a recruiting Firm established in 1994 that has been awarded Best of Staffing for 5 years in a row. We provide outstanding services to the world’s leaders in healthcare field as well as other organizations.
For consideration, please submit your resume with all your relevant experience included on it for immediate consideration.
Only those candidates identified for an interview will be contacted.
RachelUL
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