Senior Manager, Employee Benefits (Administrator II), Human Resources Division

Job Summary

Reports directly to the Director of Payroll & Benefits Services. Manages benefits programs including health plans, wellness programs, employee assistance program, retirement and deferred compensation plans, and Leaves of Absence programs for all employees.

Responsibilities

Supervise Benefits Program

• Responsible for providing overall operation and administration of the Benefits Department and provide strategic development and operational objectives.
• Supervise employees, communicate work expectations, conduct appropriate personnel actions, provide feedback and counseling, and evaluate staff performance in compliance with university procedural requirements.
• Strategically develop and implement programs / policies for a functional area while providing direction, guidance, and training to staff regarding the interpretation and application of policy, procedure, and guidelines.
• Manage prospective employee recruitment and adhere to bargaining unit contracts.
• Ensure all health enrollment, ACA documentation and all other reporting requirements are completed and submitted timely to CalPERS and the State Controller’s Office.
• Respond timely to campus inquiries regarding retirement processes, health benefits eligibility guidelines, deferred compensation and voluntary benefits programs.
• Work collaborative with third party vendors for all benefit programs offered by the CSU, and serve as campus primary liaison with third party vendors.
• Oversee the administration of the Wellness program for staff.

Supervise Leave of Absence Program

• Oversee day-to-day activities / operation of Non-Industrial Disability benefits, Catastrophic Leave, parental leave, and is responsible for meeting with and counseling individuals regarding various program options.
• Interpret and apply operating policies and procedures related to disability and leave programs.
• Prepare complex reports and handling problems of highly confidential or sensitive nature.
• Manage the Family Medical Leave, California Family Rights Act, California Pregnancy Disability Leave programs. Provide monthly reports regarding employees on leave status
• Work closely with Payroll team in administering Leaves of Absence programs.
• Independently determines and develops approach to solutions. Work is reviewed upon completion for soundness of judgment, effectiveness in achieving desired results, and / or organizational goals.

ADA Coordinator

• Serves as Americans with Disabilities Act (ADA) Coordinator.
• Acts as campus subject matter expert and provides guidance to assist Human Resources, Faculty Affairs, and other offices and stakeholders to effectively comply with ADA / Section 504.
• Provides guidance and training in determining eligibility for services and engaging in the interactive accommodation process.

Appropriately communicates information about disability accommodations and services.

• Develops and maintains systems to track all ADA requests, complaints and outcomes, monitors for compliance with policies and procedures, and produces annual reports.
• Provide practical and operationally sound solutions to a wide range of difficult problems and challenges with ADA.
• Participates in campus wide committees and events.
• Other duties as assigned.

Minimum Qualifications : Required Education and Experience

Equivalent to graduation from a four-year college or university, preferably in business administration, human resources management, public administration, or a related field.

5-8 years of professional and supervisory experience. Four years of progressively responsible professional benefits administration experience is required.

Required K nowledge, Skills, and Abilities

• Knowledge of office practices, regulations, administration, supervision, and principles of organization
• Knowledge of leave laws and regulations
• Ability to communicate clearly and effectively, both orally and in writing
• Ability to establish and maintain effective working relationships; prove counsel and advisement; work independently and plan day-to-day activities
• Interpret and apply multiple and complex rules, regulations, polices, procedures, and collective bargaining agreements
• Independently apply judgement and identify, research, analyze, and resolve problems
• Ability to work well under pressure and in constantly changing circumstances
• Ability to interact with employees in a highly professional and empathetic manner as well as the ability to work with a population from diverse backgrounds, including faculty, students, staff members, alumni, members of the general public, senior University officials, and persons in senior positions outside the University
• Must demonstrate strong computer and software application skills including Microsoft Office
• Ability to maintain confidentiality
• Ability to learn various databases containing information essential to job responsibilities
• Experience with PeopleSoft Benefits Administration program and working knowledge of the ACA requirements are required.
• Experience with the State Controller’s system and MyCalPers system is required.

Preferred Qualifications

• Knowledge of state and federal employment laws, rules, regulations, and collective bargaining procedures.
• Knowledge of office / University methods, procedures, and practices.
• Supervisory experience.

Compensation and Benefits :

Anticipated Hiring Range : minimum $4,812 - maximum $8,583 monthly.

Classification Salary Range : minimum $4,812 - maximum $15,449 monthly.

The salary offered will take into account internal equity and experience among other factors.

The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year.

Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found .

Position Information :

Work status : Full-time / Exempt / At-will

Academic year schedule : Monday through Friday (8 : 00 am 5 : 00 pm), some evenings / weekends.

Summer schedule : Monday through Thursday (7 : 00 am - 5 : 30 pm), some evenings / weekends.

This is a full-time management (MPP) position. MPP employees serve at the pleasure of the campus President. MPPs do not serve a probationary period and never receive permanent status.

This position is a "designated position" in the California State University's Conflict of Interest Code. The scope of responsibilities for this position includes making or participating in decisions that may have a material financial benefit to the incumbent.

Therefore, the individual holding this position is required to file an initial Conflict of Interest : Statement of Economic Interests ("Form 700") within thirty (30 days) from the date of hire and on an annual basis.

In addition, the individual holding this position must complete the required conflict of interest training within thirty (30) days of their appointment and at least once during each consecutive period of two calendar years following the appointment, subject to the Fair Political Practices Commission regulations.

First considerations will be given to candidates who apply by Tuesday, September 2, 2024 and will continue until the position is filled;

however, the position may close when an adequate number of qualified applications are received.

As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.

California State University, San Bernardino is not a sponsoring agency for staff or management positions (i.e. H1-B Visas).