Conflict Resolution Manager (Administrator I), Human Resources Division

Job Summary :

The Conflict Resolution Manager will be a campus-wide leader in strengthening the campus culture and climate and enlivening a sense of community and belonging.

The Conflict Resolution Manager will play a critical role in empowering members of the CSU, San Bernardino community to manage conflict effectively by developing individuals’ skills needed for productive dialogue, collaborative relationships, and healthy learning and work environments.

The Conflict Resolution Manager will work jointly with campus stakeholders to recommend resolutions for matters of Other Conduct of Concern.

Responsibilities

Under the guidance of the Associate Director of Employee and Labor Relations, offer a wide range of options for addressing issues and concerns, such as facilitated conversations, conflict coaching, restorative justice circling, alternative dispute resolution, informal climate assessments, and mediation.

Serve as point of contact in collaboration with the Office of Institutional Equity and Compliance to address matters of Other Conduct of Concern (OCC) for faculty and staff.

Monitor faculty and staff OCC matters to completion to ensure proper documentation and resolution.

Provide proactive training and development for members of the campus community in healthy workplace interactions, well-being practices, navigating difficult conversations and constructive conflict resolution.

Collaborate with HR departments to promote and support university efforts to accomplish diversity and inclusion initiatives that attract and retain a diverse and talented workforce at all levels in the university.

Develop an assessment plan for utilization and satisfaction. Develop reporting mechanisms and provide a schedule for sharing insights on patterns and areas of concern with university leadership and with the campus community.

Minimum Qualifications : Required Education and Experience

Applicants must possess the equivalent to a Bachelor's degree in a related field and 2-5 years of professional and supervisory experience

Required K nowledge, Skills, and Abilities

• Three years of related experience involving employee relations and conflict resolution
• Experience working with highly sensitive and confidential information.
• Experience in facilitating training sessions and coaching individuals in one one-on-one meetings.

Compensation and Benefits :

Anticipated Hiring Range : minimum $6,667 - maximum $8,094 monthly.

Classification Salary Range : minimum $3,938 - maximum $11,703 monthly.

The salary offered will take into account internal equity and experience among other factors.

The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year.

Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found .

Position Information :

Work status : Full-time / Exempt / At-Will

Academic year schedule : Monday through Friday (8 : 00 am 5 : 00 pm), some evenings / weekends.

Summer schedule : Monday through Thursday (7 : 00 am - 5 : 30 pm), some evenings / weekends.

This is a full-time management (MPP) position. MPP employees serve at the pleasure of the campus President. MPPs do not serve a probationary period and never receive permanent status.

This position is a "designated position" in the California State University's Conflict of Interest Code. The scope of responsibilities for this position includes making or participating in decisions that may have a material financial benefit to the incumbent.

Therefore, the individual holding this position is required to file an initial Conflict of Interest : Statement of Economic Interests ("Form 700") within thirty (30 days) from the date of hire and on an annual basis.

In addition, the individual holding this position must complete the required conflict of interest training within thirty (30) days of their appointment and at least once during each consecutive period of two calendar years following the appointment, subject to the Fair Political Practices Commission regulations.

First considerations will be given to candidates who apply by Thursday, June 13, 2024 and will continue until the position is filled;

however, the position may close when an adequate number of qualified applications are received.

As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.

California State University, San Bernardino in not a sponsoring agency for staff or management positions (. H1-B Visas).

Conditions of Employment

Background Check

Satisfactory completion of a background check (including a criminal records check) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and / or it is discovered that the candidate knowingly withheld or falsified information.

Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.

Mandated Reporter

The person holding this position is considered a mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

CSUSB hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

See Form I-9 Acceptable Documents at .

Statement of Commitment to Diversity

In our commitment to the furthering of knowledge and fulfilling our educational mission, California State University, San Bernardino seeks a campus climate that welcomes, celebrates, and promotes respect for the entire variety of human experience.

We welcome people from all backgrounds, and we seek to include knowledge and values from many cultures in the curriculum and extra-curricular life of the campus community.

We will create, promote, and maintain activities and programs that further our understanding of individual and group diversity.

We will also develop and communicate policies and promote values that discourage intolerance and discrimination.

California State University, San Bernardino is proud to be an Affirmative Action / Equal Opportunity Employer. We recruit, hire, train, and administer all personnel actions without regard to race, ethnicity, religion, color, caste, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, socioeconomic status, genetic information, medical condition, disability, marital status, protected military or veteran status, or any other status protected by applicable law.

This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking.

This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter.

Executive Order 1096) For more information about Diversity & Inclusion at CSUSB, please visit

Closing Statement :

Reasonable Accommodation

We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact CSUSB Benefits at

Smoking

CSUSB is a smoke and tobacco-free campus. See policy at .

Clery Act

In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal State San Bernardino Annual Security and Fire Safety Report is available at :