Job Description
Job Description
Salary : 100-135k
FreightVerify is a supply chain technology company that provides real-time transportation visibility and business intelligence for global enterprise clients.
Utilizing the latest IoT, data and AI technologies, FreightVerify provides a neutral platform that simplifies complex global supply chains through a common design language to leverage new and emerging tracking technologies.
J ob Summary
Help build next generation web and mobile applications to transform the transportation industry. In this role, you will be responsible for business analysis, data analytics, and solution development on one or more strategic Client accounts and be a technical advisor for our Global Enterprise Customers on their connected Supply Chain and Logistics digital transformation projects.
The ideal candidate is a data-driven team player’ with previous exposure to supply chain management, SaaS, or business setting, comfortable working in an environment of continuous improvement, and experienced in translating customer business needs to technical requirements that drive value.
Primary Responsibilities :
- Supports customer facing account management team with technical expertise and data analysis.
- Key contributor to the design, development, and planning for technology enhancements that solve complex business problems
- Supports client-facing management team by taking a data-driven approach to studying Client business functions and translating to technical requirements for customer onboarding or new product features
- Act as subject matter expert in the area of supply chain while providing a high level of technical guidance for the internal commercial and development teams.
- With voice of customer in mind, recommend system architecture or platform enhancements.
- Perform daily, weekly and monthly reviews and analyses of current processes using operational metrics and reports
- Creates informative, actionable and repeatable reporting that highlights relevant business trends and opportunities for improvement
- Own and maintain all standard work documentation supporting systems integration and user story testing
- In collaboration with sales, delivery & customer account management team, provide product value stories and support development of solution prototypes for proof of value demonstrations
- Supports customer discovery activities by working directly with business and technical customer resources on requirements gathering, technical design and customer success metrics for client solution
- Develop standardized documentation used by all stakeholders to understand platform features, functions, delivery status, and value during new customer implementations
- Within ownership of standard work documentation, constructs workflow charts and diagrams supporting internal and external technical conversations with customer
- Proactively root cause platform issues & recommends controls / corrective action
- Provide first line of defense on failures of incoming data consumption from external parties by identifying errors and taking action to correct
- Prepare and maintain technical reports by collecting, analyzing and summarizing information and trends
- Build consensus and suggest changes to senior management using analytics to support your recommendations
Qualifications
- A vital part of the role’s competence is communication
- Preferred 5+ years of experience in Customer Facing Technical Consulting with Enterprise Level Customers
- Outstanding written and verbal ability, with both business and technical stakeholders
- Demonstrated experience with technical projects and system implementations
- Proven skill with verbal and written communication with both business and technical contacts
- Preferred experience with IoT related projects
- Bachelor's degree in Computer Science, Business Administration or other related preferred
- Specific expertise and practice of designing, describing, and managing the solution engineering in relation to specific business problems
- Can adequately describes how different components of business, information, and technology architectures are used in a solution;
bridges the gap between business problems and technology solutions
Experience and practice building process workflows, writing business and technical requirements, and communication of business results with given timeframes and resources
Personal attributes
- Excellent communication skills
- Self-motivated and requires little oversight / direction
- Carries pride in ownership of desk & responsibilities
- Analytical skills and hands-on with data
- Works collaboratively
- Influences and negotiates
- Capable of effectively communicating details while maintaining vision of the big picture’
- Problem solver and critical thinker
Client Facing Data Analyst
Supports client-facing management team by taking a data-driven approach to studying Client business functions and translating to technical requirements for customer onboarding or new product features. In this role, you will be responsible for business analysis, data analytics, and solution developme...
Software Architect (Work From Home)
Define all aspects of development from appropriate technology and workflow to coding standards. What makes Buildertrend so special is a commitment to ensuring you can have the best job, work with the best people, and live your best life outside of work. Our software serves thousands of contractors a...
Work from Home - AI Data Trainer - Mathematics Specialist
Are you an experienced </strong><strong> Math Expert</strong><strong> </strong><strong>who would like to lend your expertise to train AI models?</strong></p><p><strong> </strong></p><p><stron...
Principal EPC Project Manager- NorthStar Clean Energy
The EPC Project Manager is responsible for working with stakeholders to define the project scope; preparing the project schedule, and updating that schedule as it evolves; proposing the project budget, and then managing the project cost and schedule; making sure the project team has the supplies and...
Insurance Agent / Benefits Advisor - Work from Home
Remote position (Work from home). Comfortable working remotely and independently. ...
Data Scientist
Developing and implementing databases and data collection systems which includes creation and management of databases and data collection systems that efficiently gather relevant information. A Data Scientist is responsible for providing KLA executives and product groups across the company with crit...
Project Manager
As the Project Manager, you will be supporting the program engineering manager and integrated product team leads daily. Insight Global is looking for a Project Manager to work for an aerospace and defense customer based out of Sterling Heights, MI. This candidate should have a strong project managem...
Data Analyst
Significant hands-on technical/analytical work experience relevant to this position, such as data modeling, data analysis, data warehouse engineering, and creating data pipelines. Strong knowledge and experience in database technologies such as Netezza, Snowflake, Oracle, SQL server, etc. ...
Senior Data Scientist
As a Senior Data Scientist, you will be pivotal in leveraging data-driven solutions to solve complex business challenges and drive actionable insights. Leverage large-scale data processing technologies like Spark and Hive, and machine learning platforms to handle complex datasets. Their platforms le...
Technical Business Analyst
The Technical Business Analyst bridges business needs and technical solutions, primarily within the Innovation department. Technical Business Analyst for a 6-month contract. Strong business and technical skills are essential. Analyze and document business processes. ...