Field Support Technician

Job Description

Job Description

Our Seasonal Field Support Technician is responsible for completing the set-up and break-down of our kiosks in various local retail stores.

Tasks include driving a moving truck, carrying equipment into the location, setting up kiosk, and location maintenance. Ideal candidate will possess knowledge of computer / tech installation, but this is not required.

What you’ll do here :

• Assist with the set-up and teardown kiosk furniture, computers, tech, and kiosk components using hand tools.
• Meets deadlines to ensure office locations meet our brand / marketing appearance standards.
• Assists in maintaining a clean and inviting workplace, this may include removal of trash, vacuuming or sweeping, cleaning counters, cleaning glass, etc.
• Other duties as assigned.

Skills you’ll bring for success :

• Driver’s license preferred.
• Good interpersonal and communication skills.
• Basic knowledge of computer functions preferred but not required.
• Customer service experience.

Physical Demand and Work Effort

• Standing, walking, sitting.
• Must be able to lift, push, pull or carry up to 55 lbs. at one time.
• Must be able to hold, carry and move equipment, tools, and materials.
• Compliance with company policies and standards.

What you’ll get if you join us :

• Hourly pay + competitive bonus program
• Flexible Schedule Options Work that works for you!
• Free Life Insurance
• Work Lotto (Win money for logged shifts)
• Low-cost benefits (healthcare, dental & vision)
• Teladoc (Unlimited Teladoc sessions for you and your whole household for $18 per month)
• Free identify theft protection
• Corporate discount program
• Free tax preparation training and PTIN registration reimbursement
• Referral bonus opportunities available for referring qualified candidates.
• Free continuing tax education
• Enrolled Agent materials and testing reimbursement
• Discounted Friends and Family tax returns (terms apply)
• Employee referral program & sign-on bonus for new Tax Preparers (terms apply)
• Medical & Prescription benefit option (eligible to participate after working 1,560 hours annually)
• 401k with Company Match (eligible to participate after working the first 1,000 hours)
• Plus, you'll work in an innovative culture with an open and collaborative environment, and opportunities for advancement within the organization.

We appreciate your interest in Jackson Hewitt Tax Service. Jackson Hewitt Tax Service is an equal employment opportunity employer.

The Company does not tolerate discrimination against or harassment of any applicant or employee on the basis of race, color, sex, religion, national origin, age, disability, or any other status protected by applicable federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

PTIN Certification : Yes