Technical Support Engineer I - Infrastructure

VirtualVocations
Santa Clara, California, United States
Full-time
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A company is looking for a Technical Support Engineer I - Infrastructure.Key Responsibilities : Respond promptly and professionally to partner inquiries for technical supportEducate partners on supported technologies, diagnose issues, and propose solutionsManage assigned cases, prioritize based on severity, and ensure timely resolutionRequired Qualifications : At least two (2) years of related technical support experienceFundamental knowledge of Azure Virtual Desktop and Azure servicesB.

A. / B.S. in related field or equivalent work experienceIndustry-specific certifications preferred such as Microsoft AZ-900, AZ-104, AZ-140, Nerdio-100

13 days ago
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