Group Manager, Product Design (Virtual Expert Platform)

Company Overview

Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper.

We never stop working to find new, innovative ways to make that possible.

Qualifications

• 10 years of experience in Design, plus 5 years leading and managing a 5-10 designer team, or groups of teams
• Strong track record in people management, talent development, and attracting top talent to foster a culture of continuous learning and growth
• Proven success leading end-to-end projects of significant scale and complexity, from concept to delivery, while effectively working with multiple teams and stakeholders.

Experience with enterprise design is a plus

• Deep understanding of product design and demonstrated ability to deliver high quality design output through a team
• Strong business acumen, data fluency, and experience in managing multiple stakeholders and senior leadership expectations
• Excellent leadership, communication, project management, and organizational skills
• Bachelor's or master's degree in Product Design, Human-Computer Interaction
• Design, or related field and / or a portfolio demonstrating your strong craft, process, and rigor

Responsibilities

• Act as the design authority for the end-to-end expert experience and expert portal that powers all LIVE service offerings across Intuit
• Foster outside-in, user-centric thinking throughout the entire product process, from vision to touchpoint curation, with a focus on achieving excellence
• Collaborate with leadership and cross-functional partners to define business and product strategy, drive change across the organization, and ensure alignment
• Develop deep understanding and balance of customer, business, and shareholder needs through cross-functional partnerships and collaboration.
• Lead end-to-end initiatives with extensive scope and complexity, prioritizing innovation and a platform-centric approach
• Provide leadership, mentorship, and guidance to design team and cross-functional partners to achieve big swing impacts through experimentation
• Operate with autonomy, providing strategic guidance to leadership while managing a direct team
• Possess exceptional communication skills, both written and verbal, to deliver clear and compelling messages that evoke emotional responses, inspire and influence stakeholders, and drive alignment

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is Bay Area California $219,000 - 296,500, Southern California $193,000 - 263,500.

This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs .

Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing pay equity for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.