HEAP RECEPTIONISTJob DetailsLevelEntryJob LocationHEAP - Rochester, NYPosition TypeSeasonalEducation LevelAssociates DegreeSalary Range$15.
00 - $15.61 HourlyTravel PercentageUp to 20%Job ShiftDayDescriptionEffectively supports ongoing and collaborative communication amongst all program staff and is responsible for ensuring a trauma informed care environment.
Essential Duties and ResponsibilitiesProvides reception and clerical assistance for the HEAP Program.Answers inbound inquiries about HEAP Program and guidelines.
Screens incoming requests for appropriate program access either mail in application; on site interviews for emergency or standard HEAP;
or telephone applications.Processes incoming mail and outgoing mail.Keeps track of supplies and orders additional supplies as needed.
Other record keeping and filing as necessary.Develops and maintains accurate records.Maintains an up-to-date accessible filing system for application files.
Meets and greets all who arrive at the HEAP Office in a professional and friendly manner.Refers persons to appropriate staff.
Maintains a log of all persons coming to site.Awareness of and active support of the Agency's Mission, Vision, Values and Strategic Plan.
Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and DiverseOther responsibilities as requested by supervisorParticipates in relevant Agency meetings and / or trainingsActively pursues development of professional competencies related to job role performance through reading, supervision, in-service training and attendance at conferences and workshops.
Awareness and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and DiverseOther duties as assignedNote : The above description is illustrative of tasks and responsibilities.
It is not meant to be all inclusive. Employees are required to follow appropriate supervisory direction and perform other related duties as required.
QualificationsEducation : Associates Degree in Human Services, Secretarial Science, Business Administration, or related field.
Equivalent combination of education and experience will be considered.Credentials : N / AExperience : Two years clerical experience preferred.
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Provides reception and clerical assistance for the HEAP Program. Answers inbound inquiries about HEAP Program and guidelines. Screens incoming requests for appropriate program access either mail in application; on site interviews for emergency or standard HEAP; or telephone applications. Meets and g...
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