Search jobs > Appleton, WI > Bilingual customer service

Bilingual Customer Service Specialist (Spanish)

The Sherwin-Williams Company
Appleton, WI, United States
Full-time

Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions.

Store associates Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store.

Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store's sales goals.

  • Ensure high levels of customer satisfaction through excellent sales service
  • Assist customers in person and over the phone by determining needs and presenting appropriate products and services
  • Build productive trust relationships with wholesale and retail customers
  • Process sales transactions accurately and consistent with policies and procedures
  • Follow and achieve sales goals on a monthly, quarterly, and yearly basis
  • Maintain precise work order files and formulas
  • Pull appropriate products from the sales floor or warehouse
  • Tint and mix products, as needed, to customer specifications
  • Stock shelves and set up displays
  • Clean store equipment
  • Load / unload delivery trucks
  • Assist in making deliveries, as needed
  • Maintain in-stock and presentable condition assigned areas
  • Remain knowledgeable on products offered and discuss available options
  • Comply with inventory control procedures
  • Suggest ways to improve sales

Minimum Requirements :

  • Must be at least eighteen (18) years of age
  • Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
  • Must be able to read, write, comprehend, and communicate in English
  • Must be to read, write, comprehend, and communicate in Spanish
  • Must be able, with or without reasonable accommodation, to tint paint consistent with customer color requests
  • Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs.

frequently and up to 70 lbs. on occasion

Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation

Preferred Qualifications :

  • Have a valid, unrestricted Driver's License
  • Have at least a High School diploma or GED
  • Have at least one (1) year experience working in a delivery, retail, or customer service position
  • Have previous work experience selling paint and paint related products
  • Have previous work experience operating tinting and mixing equipment
  • 30+ days ago
Related jobs
Promoted
The Sherwin-Williams Company
Appleton, Wisconsin

Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store's sales goals. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and r...

Promoted
U.S. Venture
Appleton, Wisconsin

As influential problem solvers, Customer Service Specialist - Offer best in class service and possess a wealth of tire knowledge makes a real difference to our customers. Analyze customer and warehouse data to; determine how many times a day a customer gets delivery, warehouse cut off times, and whe...

Promoted
Prospera Credit Union
Appleton, Wisconsin

Providing information and education about various products and services such as online banking, mobile app banking, bill pay, mobile check deposit, ITM services and other electronic banking services. At Prospera Credit Union, we want members of all languages to feel valued and find their path to fin...

Sherwin-Williams
Menasha, Wisconsin

Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store’s sales goals. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and r...

The Sherwin-Williams Company
Appleton, Wisconsin

Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store’s sales goals. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and r...

Concentrix
USA, WI, Work, at, Home
Remote

Remote (Bilingual: Spanish and English) works from home and interfaces with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding client's products and/or services. Customer Service Rep...

Alta Resources
Neenah, Wisconsin

Alta Resources is hiring Spanish Bilingual Customer Service Representatives, located at our downtown Neenah call center, to support our client’s products. You bring the desire to succeed as customer service professional and we’ll provide the necessary training and on-going education. Previous work e...

Concentrix
USA, WI, Work, at, Home
Remote

Customer Service Representative (Bilingual: Spanish and English). Customer Service Representative (Bilingual: Spanish and English). Remote (Bilingual: Spanish and English) works from home and interfaces with customers via inbound/outbound calls and/or via the Internet. This position provides custome...

Anthology Inc
Wisconsin

Bilingual Customer Service Advisor. We are looking for talented Customer Service Advisors to join our team. Bilingual in written and spoken Spanish and English (equivalent to English fluency of CEF B2 level or above). Must be able to work from home with the following internet requirements: High-spee...

Respectful Recruiting
W229N1645 Westwood Dr, WI, USA

Customer service-oriented and able to resolve customer grievances. The Order Processing Specialist processes parts orders and provides customer assistance for ordering and shipping spare parts orders, as well as fulfilling support and. Customer service experience required. Essential Responsibilities...