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Assistant Manager - Volcom

Volcom
Santa Barbara, CA, US
Full-time

From boutique-brand culture to big-box retail, Liberated Brands thinks differently and has global scale servicing over 60+ countries.

With over three decades of experience in brand-building, we are enhancing what a full-service license model can look like.

We focus on the fundamentals of designing, producing, distributing, and marketing our brands and products, but always leave room for the x-factors to lead the way.

Our expertise spans all sales channels, from direct-to-consumer to specialty wholesale and everything in between, both physical and digital.

This Liberated approach creates a unique and powerful balance between brand-culture and sustainable growth. Join us and experience the benefits of being truly Liberated.

What you'll do :

  • Provide leadership and direction to team members
  • Manage store opening / closing procedures. Holds keys to the store and maintains high level of responsibility for store security and standards
  • Assist with the guiding, directing, and motivating team members. Monitor sales and motivate the team to hit forecasted goals.
  • Serve as Manager on Duty when needed
  • Assist with the recruiting, hiring, and training of team members
  • Help build product-knowledge driven sales culture, sharing your knowledge of our industry, eco-initiatives, and high-quality product to Store Team and Customers
  • Uphold and enforce company policies, procedures, and corporate directives
  • Ensure manager directives are being properly executed
  • Coach and train retail associates as needed
  • Complete and delegate tasks assigned by the retail manager accurately and efficiently
  • Coordinate daily activities with the team
  • Receive shipment, process transfers, and markdowns. Responsible for product counts and inventory monitoring.
  • Complete price and promotion changes and signage
  • Participate in analysis of inventory and sales reports and contribute to high level business review.
  • Assists with banking, cash handling, and correctly depositing funds.
  • Provide excellent customer service
  • Represent the brand with actions and knowledge of product
  • Promote a fun, organized, efficient environment and lead by example
  • Perform other duties as assigned

What you'll need :

  • High school education or equivalent
  • 3 years of experience in a retail / apparel setting, including 1+ years as an Assistant Manager
  • 1+ years' visual merchandising experience preferred
  • Familiarity with the brand and action sports industry
  • Interpersonal, customer service, and basic math & reporting skills
  • Be an effective team player
  • Strong people management skills
  • Strong leadership skills
  • Strong ethical behavior
  • Strong computer and POS system experience
  • Strong sales knowledge and ability to train

Perks :

  • Discounted merch
  • Fun work environment & team
  • 401k with employer match (based on eligibility)

Job Requirements :

  • Ability to transport and position a minimum of 10 lbs
  • Ability to constantly move within the store and backroom
  • Ability to stand (or remain in a stationary position) for long periods of time
  • Excellent communication with customers, store team, and corporate (in-person, phone, and email)
  • Flexible schedule; ability to work days, nights, weekends and holidays

Liberated Brands is committed to fair and equitable compensation practices. The pay range for this role will ultimately be in line with the location in which the position is filled.

Final compensation for this role will be determined by several factors such as a candidate's relevant work experience, skill set, certifications, and specific work location.

We are an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, veteran status, sexual orientation, gender identity or any other characteristic protected by law.

If you are unable to complete this application due to a disability, please contact Customer Service to ask for an accommodation or an alternative application process : 1 (855) 330-0188 or [email protected].

30+ days ago
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