Experience Level : 13+ years
Note : Only locals in WA (PST Zone)
Skills : Cloud (AWS / Azure / GCP), developer (Java) in the past, troubleshooting and rectifying application / infrastructure issues.
- Cloud technical project manager
- Should be around 10- 15 years of total experience.
- Manage Operations and Support teams for a large cloud-based application
- Excellent skill set on analyzing, identifying, troubleshooting and rectifying application / infrastructure issues
- Strong knowledge of telemetry & monitoring tools such as Splunk, AppDynamics, Grafana, CloudWatch
- Own and manage major incidents in production and lower environments as defined by the customers
- Strong technical background in Java based applications with proficiency in Microservices, REST APIs and Cloud
- Preferred to have experience in Elasticpath or other E-Commerce based application platforms and infrastructure
- Track and ensure compliance of various metrics - such as SLA, MTTR, MTTA, MTBF of the application
- be able to identify improvement areas, drive automation and transformation initiatives
- Collaborate with onshore and offshore teams to ensure application support activities are completed within the SLAs
- Communicate project status, issues and risks timely to all stake holders, cross functional teams and managers
- Passion to learn and adapt with new technologies as per project needs
- Should have worked in client facing roles and have excellent communication skills
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