A company is looking for a Scaled Customer Success Manager (SMB) to engage with SMB customers and drive retention and growth opportunities.
Key ResponsibilitiesManage a large portfolio of SMB Transit customers, focusing on retention and growthCollaborate with the Sales team to expand the customer base and assist with Swiftly product adoptionAnalyze customer data to identify opportunities and develop action plans for successRequired Qualifications3+ years of experience in a SaaS software companyProven track record in Customer Success or Account Management rolesExperience managing a high volume of accountsFamiliarity with tools like Salesforce, ChurnZero, and ZendeskInterest in public transportation and technology's role in mobility
Digital Customer Success Manager
A company is looking for a Digital Customer Success Campaign Manager to enhance customer engagement through digital strategies. ...
Enterprise Customer Success Manager APAC
Customer Success Managers (CSM) are responsible for developing trust with their assigned customers and providing them with the best possible experience navigating Canonical's vast offering. The role of an Enterprise Customer Success Manager at Canonical. Customer success is a new and strategic d...
Senior Manager Customer Success
A company is looking for a Senior Manager of Customer Success (Lease). ...
Enterprise Customer Success Manager Americas
Customer Success Managers (CSM) are responsible for developing trust with their assigned customers and providing them with the best possible experience navigating Canonical's vast offering. The role of an Enterprise Customer Success Manager at Canonical. Customer success is a new and strategic d...
Customer Success Enablement Manager
A company is looking for a Customer Success Enablement GTM Manager. ...
Customer Success Manager
We are seeking a Customer Success Manager who is responsible for cultivating and maintaining strong customer relationships, ultimately ensuring that all client needs are met, resulting in strong satisfaction with our web-based programs. Customer Success Managers oversee a sizable book of business fo...
Remote Customer Success Manager – Tadaweb
You will build and maintain relationships with our users and key customer stakeholders based on trust, transparency and a commitment to their mission success. Our SaaS platform follows ethical principles and actively supports the implementation of customer policies. You will train and mentor our cus...
Customer Success Manager
New Associate Customer Success Managers join our Customer Success department, a team of supportive and positive individuals who strive to exceed expectations with each customer interaction. Responsibilities of the Customer Success Manager Include:. Leads both customers and internal executives and ma...
Customer Success Manager
We are looking for a Customer Success Manager (Enterprise) to join the Tessian team following the Proofpoint acquisition. As well as being responsible for renewals and advocacy in our NAMER customer base, you'll be a bridge between Product and our customers - communicating our technology, understand...
Customer Success Manager – State, Local and Law Enforcement (SLED)
As a Customer Success Manager at i2Group, you will play a pivotal role in ensuring the success and satisfaction of our law enforcement customers. Excellent customer management skills including project management, resolving issues, setting customer expectations, customer training support, and buildin...