Academic and Study Abroad Support Coordinator

Saint Anselm College, a liberal arts college in the Benedictine tradition, is seeking a full-time, year round Academic and Study Abroad Support Coordinator.

This student-facing, shared position reporting to both the Director of the Academic Resource Center and the Director, Office of International Programs.

Successful candidates will be able to assist the College in advancing its mission and strategic priorities, which includes institution-wide diversity and inclusiveness.

Characteristic Duties and Responsibilities

In the Academic Resource Center

• Provide leadership for the Peer Tutor Program by observing and mentoring peer tutors, monitoring schedules and program usage statistics, and participating in ongoing training of tutors
• Manage, update, and troubleshoot the ARC Appointments online system (Trac Cloud)
• Manage payroll for ARC student staff
• Manage student marketing and social media teams and contribute to ARC social media, marketing, and digital resources
• In collaboration with the ARC team, support Nursing and other structured study groups
• Work one-on-one with students seeking professional academic coaching
• Collaborate with ARC staff to support programs and events
• Contribute to a welcoming and accessible environment for all students coming into the ARC

In the Office of International Programs

• Manage individual student engagement and advising for program selection*, applications, course approvals, financial and scholarship mentoring, visa application procedures, and pre-departure mentoring (*for non-customized programs)
• In collaboration with Director, manage and facilitate study abroad information events
• Participate in Admissions’ Open Houses and other student events such as Sophomore Experience; supervise global student ambassadors at events, as needed
• Managesocial media presence to include content creation, and consistency in marketing schedules
• Supervise student marketing intern
• In collaboration with Director, work with stakeholder offices / departments to provide occasional informational programs and workshops about study abroad
• Assist with data collection and analysis of study abroad participation rates, satisfaction, and post-graduate analysis of career alignment to global experiences

Desired Qualifications and Experience

• Bachelor’s degree in relevant field
• At least 1-2 years of experience in academic support, international programs, or similar setting serving the needs of culturally diverse student populations with an equity and inclusion lens
• Strong communication and interpersonal skills and ability to work collaboratively
• Ability to self-start and complete duties efficiently and effectively
• Ability to problem-solve and think sequentially in a fast-paced environment
• Reliability, confidentiality, and high integrity
• Familiarity with Google, Microsoft, Zoom, Canva, Workday and other similar technology applications
• Familiarity with a four-year residential college setting and commitment to the mission of a Catholic, liberal arts institution

Successful candidates will be able to assist the college to further its strategic goals for institution-wide diversity and inclusiveness.