Senior Customer Success Manager

VirtualVocations
Decatur, Georgia, United States
Full-time

A company is looking for a Senior Customer Success Manager to help customers maximize the value of their product.Key ResponsibilitiesConduct personalized outreach and training sessions for new customersMonitor customer satisfaction and proactively address potential issuesAnalyze customer usage patterns and provide feedback for product improvementsRequired QualificationsMust have SaaS experienceExperience in a sales capacity in Customer SuccessStrong analytical skills with experience in Google AnalyticsMarketing background, preferably in paid media and performance marketing1+ years' experience in a Marketing Technology and Analytics environment is a plus

8 days ago
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