Senior Manager Customer Success

VirtualVocations
Decatur, Georgia, United States
Full-time

A company is looking for a Senior Manager of Customer Success (Lease).Key ResponsibilitiesLead and mentor the customer success team to drive scalability and growthBuild and maintain executive-level relationships with customers and act as a point of contact for escalated issuesAnalyze customer usage data to identify trends and opportunities for proactive supportRequired QualificationsBachelor's Degree, preferably in accounting or finance6+ years of experience in account management or customer success in a B2B SaaS company4+ years of experience leading a customer success team with a $40M portfolio of ARRExperience with Salesforce and other CRM / Customer Success platformsKnowledge of real estate and / or equipment leasing / accounting processes is preferred

5 days ago
Related jobs
Promoted
StubHub
Atlanta, Georgia

The Global Customer Service Senior Manager for our Specialty team is responsible for overseeing the strategic direction and day-to-day operations of the customer service department, leading a team of managers and supervisors to deliver exceptional service and drive performance results. Global Custom...

Promoted
VirtualVocations
Marietta, Georgia

A company is looking for a Digital Customer Success Campaign Manager to enhance customer engagement through digital strategies. ...

Promoted
Canonical
Atlanta, Georgia

Customer Success Managers (CSM) are responsible for developing trust with their assigned customers and providing them with the best possible experience navigating Canonical's vast offering. The role of a Customer Success Manager at Canonical. Customer success is a new and strategic department at Can...

Promoted
VirtualVocations
Marietta, Georgia

A company is looking for a Senior Customer Success Representative to manage customer support and engagement. ...

Promoted
Workday
Atlanta, Georgia

The Customer Success Manager (CSM) plays a critical role in the success and execution of the Medium Enterprise Financial Services and Insurance (FSI) Customer Success team at Workday. Customer Success is a key role to ensure Workday’s customer happiness and success. You are an advisor and facilitato...

Promoted
VirtualVocations
Marietta, Georgia

A company is looking for a Customer Success Manager focused on Commercial Real Estate. ...

Promoted
EvenUp
Atlanta, Georgia

We now have multiple teams of CSMs and are looking to bring on additional talent that can help develop customer engagement plans, execute customer growth initiatives, and provide daily customer support. This role will have a very real impact on every customer decision we make, supporting growth effo...

Systems & Software, Inc.
Decatur, Georgia
Remote

Join the vibrant team at Systems and Software as our new Customer Success Manager, where innovation meets dedication! We're on the hunt for a dynamic, team-spirited individual who is not just committed to excellence in customer service but also possesses sharp analytical skills and a zest for thrivi...

Fiserv
Marietta, Georgia

Sales Manager (SMB/Customer Success). Collaborate with marketing, product development, and customer success teams to align sales efforts with company goals and customer needs. What does a successful Sales Manager do at Fiserv?. We are seeking a dynamic and results-driven Sales Manager to lead our cr...

CIRCLE
Atlanta, Georgia

Circle is looking for a Senior Manager, Know Your Customer (KYC) to join its Compliance Operations team and oversee the day-to-day management and operation of Circle’s KYC team. Overseeing customer KYC, onboarding and periodic review processes for corporate customers, including the documentation of ...