Job Description
Job Description
Purpose of Customer Service & Accounting Assistant
The Customer Service & Accounting Assistant will provide customer service to clients, vendors, customers, and the Made In Oregon Management Team.
Position Responsibilities Customer Service
- Clients / Customer and Vendor Support
- Answer queries, questions, and requests in a timely and professional manner
- Resolve complaints and / or discrepancies
- Process orders and return goods requests
- Maintain client, customer, and vendor databases
- Management Team Support
- Support Management with prompt, efficient, and accurate information
- Respond quickly to Management requests
- Serve as alternate support for assigned functions and / or duties
- Coordinate with other Made In Oregon Teams to ensure requests and goals are being met
- Administrative
- Create and maintain correspondence and documentation
- Generate and interpret logical reports when requested
- Communication
- Professionally communicate via telephone and electronic communication
Position Responsibilities Accounting Assistant
- Accounting
- Prepare financial statements
- Reconcile bank accounts
- Process invoices
- Handle day-to-day financial transactions
- Administrative
- Create and maintain correspondence and documentation
- Generate and interpret logical reports when requested
- Communication
- Professionally communicate via telephone and electronic communication
Other
Problem Solving
Knowledge and experience
- Attention to detail and organization while multi-tasking
- Reliable work ethic and attendance
- Reporting and analytics
- Written and verbal communication skills
- Time management
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