Our customer is a global leader in connectivity solutions that unlock the full potential of AI and cloud infrastructure and integrate PCIe®, CXL®, and Ethernet silicon-based solutions and their software suite of system management and optimization tools to deliver a software-defined architecture that is both scalable and customizable.
Inspired by trusted relationships with all the major hyperscalers who will spend $160B in 2024 on AI infrastructure and the data center ecosystem, they are an innovation leader delivering products that are flexible and interoperable.
They are growing their Quality organization to meet rapid growth in customer demand for their innovative products. You will own all supplier based quality escalations, drive resolution to quality challenges, and communicate resolutions effectively to customers.
Based in Santa Clara, this position requires an in-person presence, offering a unique opportunity to impact global operations directly.
- Manage supplier related quality escalations. Suppliers range from CMs / OSATs / Fabs in Asia to CAD vendors
- Drive audit process at suppliers so that upstream production is at the high standard our customer holds itself to
- Develop exceptional internal relationships to leverage as the supplier quality expert. Since products are complex, supplier quality escalations will require multiple functions input at times
- Proactively derisk supplier processes to reduce supplier-based quality issues as much as possible
- 20% Travel is to be expected
Basic qualifications :
- Minimum of a Bachelor’s in Engineering while a Master’s degree is preferred.
- Minimum of 8 years’ experience driving supplier quality engagements with OSATs, CMs, Fabs, as well as EDA Tool Suppliers
Required experience :
- Excellent communication and soft skills are essential. You will need to lead cross-functional teams to drive resolution for supplier related customer quality challenges
- Direct experience working in a high-volume manufacturing setting in an engineering role
- While daily lab work is not a part of this role, you will come from a background of relevant hands-on electrical engineering so that supplier related quality issues can be addressed rapidly
- Deep experience dealing with auditing suppliers in Asia and should be comfortable in an electronics factory setting and able to quickly identify issues or risks
- Expert in excursion management, able to look at a complex supplier-based quality issue and rapidly isolate the most likely culprits
- Our customer is less than 10 years old and in a steep portion of the growth curve. Rather than relying on precedent, you will be required to invent and build out new processes and solutions for yourself.
Preferred experience :
- Demonstrated supplier audit expertise with ASQ certification
- Experience with PCIe, Ethernet, CXL, high-speed products and experience working with high-speed chips, PCBA, as well as with EDA tools and software