Account Manager II

Job Description

Job Summary

The Account Manager II, Physician & Leadership streamlines the process for healthcare professional placement; converts qualified candidates to applications, and presents the top candidates to account managers while managing relationships with active candidates to drive growth in revenue and market share.

Job Responsibilities

• Prioritizes leads generated from cold calls into hospitals and skilled nursing facilities to prospect and qualify healthcare professionals, via high-volume phone calls by demonstrating credibility in the marketplace and the ability to place invaluable jobs.
• Consults and educates healthcare professionals via an effective discovery strategy and building rapport, to match them to open job orders to drive placements and achieve profitable margins.
• Calculates assignment margin and negotiates placement package (i.e., pay rate, per-diem, travel, housing) with the Regional Account Manager (RAM) and, if applicable Regional Vice President, to achieve divisional profit margin expectations.
• Presents files detailing relevant work history, skills, and intangible qualities for healthcare professionals to Regional Account Managers (RAMs) to highlight the best fit for the orders and place them strategically.
• Proactively engages unique marketing (i.e., reverse marketing) to increase job orders for unique submittals.
• Nurtures relationships with healthcare professionals as primary internal point of contact for those on assignment; responding to their needs using standard process solutions including advising them to the best points of contact within the Operations teams (Housing, Payroll, QS, Benefits, Reimbursement) for high touch-point follow-through and customer satisfaction to establish a professional network and leverage referrals.
• Partners with sales training and leadership to discuss performance metrics, give praise & feedback, and develop or adjust strategies to reach goals with new Recruiting Consultants.
• Participates as a subject matter authority to help identify or present viewpoints on current processes.

Key Skills

• Leadership skills
• Excellent written and verbal communication skills
• Knowledge of Sales strategies
• Ability to multi-task in a fast-paced and goal-driven environment
• Ability to change recruitment direction and priorities, based on ever-changing critical needs

Qualifications

Education & Years of Experience

Associate's Degree plus 5-7 years of work experience OR High School Diploma / GED plus 7-9 years of work experience

Additional Experience

• Experience in a healthcare staffing role
• Experience in a management or supervisory role
• Experience building strong business relationships with key partners and decision-makers, experience maintaining confidential and sensitive information

Work Environment / Physical Requirements

• Work is performed in an office / home office environment.
• Team Members must have the ability to operate standard office equipment and keyboards.

AMN Healthcare will provide reasonable accommodations to qualified individuals with disabilities to enable them to perform the essential functions of the job.

Our Core Values

• Respect
• Passion
• Continuous Improvement
• Trust
• Customer Focus
• Innovation

At AMN Healthcare, our diversity, equity, and inclusion philosophy is grounded in the belief that we should respect all voices, seek different perspectives, and succeed when we act together as a positive force for all of humanity.

AMN Healthcare strives to foster a workplace of belonging where all team members can be their authentic selves, where we can apply our collective skills to innovate solutions that empower the future of care.

AMN Healthcare is an equal opportunity employer.

Pay Rate

$23.00 - $28.50 Hourly

Final pay rate is dependent on experience, training, education, and location.

This position may include additional compensation such as bonus or commission. Please ask your recruiter for more information.