Carrier Sales Representative, Drayage, Road US

Time Type : Full Time

Full Time

Summary

The Carrier Sales Representative, Drayage is an integral part of the Road US team’s freight brokerage operations and is responsible for securing the carriers and drivers representing DSV to our customers.

They assist with the building and development of relationships with carriers in order supply our customers the best result customer service.

They ensure that correct information is provided to carriers in order to facilitate movement, while accurately tracking various shipment pick-ups and deliveries to their final delivery destination.

Duties & Responsibilities

• Handles dispatch operations with carriers and drivers.
• Tracks shipments from pickup through delivery so that accurate, up-to-date information can be provided and communicated to Account Managers.
• Obtains carrier paperwork in order to close out shipments in a timely manner.
• Has daily contact with carriers to determine availability while negotiating transportation rates.
• Regularly monitors market pricing and adjusts pricing to carriers as needed.
• Fully establishes carrier relationships in order to effectively support business.
• Maintains and develops relationships with carrier accounts.
• Provides consistent and exceptional customer service levels to carriers.
• Researches new carriers within the market, generates leads, and fosters new carrier relationships.
• Studies and understands market trends, overall trends, as well as Seasonal.
• Executes problem resolution; including identifying issues, applying critical thinking to determine the best course of action, and implementing effective solutions.
• Performs other duties and projects as assigned.

Education and / or Experience

• High School diploma.
• 1 years’ experience in a logistics, brokerage, or customer service field.
• 1 years’ experience carrier sales experience, with a focus in drayage
• Strong understanding of drayage operations, including transportation modes, regulations, and industry practices

Skills, Knowledge & Abilities

Computer Skills

• Proficient with all Microsoft Office applications, Word, Excel, Teams and PowerPoint.
• Solid analytical experience in Excel required.
• Experience with transportation management systems.

Language Skills

English (reading, writing, verbal)

Mathematical Skills

Position requires strong mathematical skills for pricing and negotiating.

Other Skills

• Strong ability to persuade, motivate, negotiate, and influence others
• Ability to thrive under deadlines and work in a team environment, while also delivering independent results
• Excellent communication skills, verbal and written
• Driven, enthusiastic, and highly motivated
• Ability to build strong relationships
• Strong prioritization skills, multi-tasking skills, and works with a sense of urgency
• High attention to detail and ability to multitask
• Strong organizational skills
• Proficiency in using a Windows-based computer
• Great phone presence and effective interpersonal communication skills

Preferred Qualifications

Education and / or Experience

• 3 years industry experience
• 3 years experience carrier sales experience, with a focus in drayage

Language Skills

Spanish (verbal)

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee uses his / her hands to finger, handle or feel objects, tools or controls;

reach with hands and arms; stoop, kneel, or crouch; talk or hear. The employee uses computer and telephone equipment. The employee also regularly lifts and / or moves objects up to 10 pounds.

Specific vision requirements of this job include close vision and distance vision.

Work Environment

While performing the duties of this job, the employee rarely is exposed to fumes or airborne particles, toxic or caustic chemicals.

The noise level in the work environment is usually low to moderate.

For this position, the expected base pay is : $67,000 - $87,000 / Annual. Actual base compensation will be determined based on various factors including job-related knowledge, geographical location, skills, experience, and other objective business considerations.

DSV does not accept unsolicited agency resumes. Please do not forward unsolicited resumes to our website, employees, or Human Resources.

DSV will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of DSV and will be processed accordingly without fees.