Holman is a family-owned, global automotive services organization anchored by our deeply rooted core values and principles that have enabled us to continue Driving Whats Right throughout the last century Our teams deliver the Holman Experience by treating our customers and each other as we would like to be treated, and creating positive, rewarding relationships all around.
The automotive markets Holman serves include fleet management and leasing; vehicle fabrication and upfitting; component manufacturing and productivity solutions;
powertrain distribution and logistics services; commercial and personal insurance and risk management; and retail automotive sales as one of the largest privately owned dealership groups in the United States.
Holman has an outstanding opportunity for a Portfolio Management Coordinator to join the Holman Family.
Responsibilities :
- Create appointments or turn over engaged portfolio customers for store follow up
- Identify opportunities to create an maintain loyalty
- Monitor portfolio to identify opportunities
- Manage customer lifecycle to maintain loyalty and increase retention
- Establish and maintain productive rapport with Customers
- Articulate and deliver Value Proposition
- Identify and understand customers needs
- Communicate effectively with internal and external customers
- Excellent communication skills
- Phone calls, emails and text
- Manage multiple platforms
- Key understanding of general Brand knowledge
Qualification Criteria :
- Automotive Retail experience
- Customer service or Account management experience
- A track record of performance excellence
- Ability to work independently
- Business acumen and / or equivalent industry knowledge
- Familiarity with standard concepts, practices, and policies of the Customer Engagement Center
- Strong working knowledge of Holman policies and CEC best practices
- Proven track record with achieving / exceeding department performance metrics
- Ability to work flexible work schedule (includes nights and weekends)
- Work from Home experience preferred
- Bachelor's degree or 3+ years of experience working in a customer service / lifecycle related field preferred
LI-BS1
REMOTE
Portfolio Management Coordinator
A company is looking for a Portfolio Management Coordinator to manage customer relationships and enhance loyalty. ...
Portfolio Management Coordinator - CEC
Portfolio Management Coordinator. The automotive markets Holman serves include fleet management and leasing; vehicle fabrication and upfitting; component manufacturing and productivity solutions; powertrain distribution and logistics services; commercial and personal insurance and risk management; a...
Community Manager
The community manager's role is to coordinate and manage all persons, activities, and resources on the property in order to ensure that property residents have the best possible experience. The community manager possesses a thorough understanding of all property operations, including leasing/marketi...
Product Development Project Manager
The Product Development Project Manager is responsible for planning, leading, organizing, and motivating the Parkson product development teams. Define the projects schedule and scope while balancing this with timely and regular value deliveries and organizing and leading working and project status m...
Identity and Access Management (IAM) Program Director
Access Management (IAM) Program Director. The IAM Program Director will drive process improvements to support the evolving needs of the institution and will work closely with IT teams, faculty, staff, and other stakeholders to ensure that the systems meet regulatory and security requirements, instit...
Global Market Research Analyst
GLOBAL MARKET RESEARCH ANALYST. The Global Market Research Analyst will help determine attractiveness of markets and understand evolving opportunities and threats to support Terumo BCT business objectives. Within targeted subsectors of the healthcare and medical device industries, effectively utiliz...
Global Director of Program Management
A company is looking for a Global Director of Program Management for Software Monetization. ...
Private Banking Portfolio Manager - Denver, CO
Private Banking Portfolio Manager. Keeps informed of financial and market trends in the portfolio and analyzes those trends for the effect they will have on the portfolio. Responsible for managing and servicing a portfolio of existing private banking and commercial loan relationships. Handles report...
Bilingual (Spanish) Apartment Property Manager Pecos and 72nd Ave
A DAY IN THE LIFE OF AN PROPERTY MANAGER. Are you strategic and analytical? Are you a born leader who instills confidence in those you mentor? If you're looking for a high-level property management position, keep reading!. If this sounds like the right property management company for you to star...
Property Manager - Ascent
Walks property at regular intervals to ensure property rules are being followed and that the property is clean and orderly and in good maintenance condition. We invite you to join our mission of building communities, enriching neighborhoods as a Property Manager at The Vicinity. As a Property Manage...