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Global Support L2 Engineer

VirtualVocations
Kalamazoo, Michigan, United States
Full-time

A company is looking for a Global Support L2 Engineer to troubleshoot platform-related issues and provide solutions to customers.

Key ResponsibilitiesTroubleshoot platform-related issues and provide solutionsUse logging and troubleshooting tools for performance analysis and root-cause identificationCollaborate with R&D on defect priorities for continuous product improvementQualificationsDegree in Engineering or other technology-related fields (BSc, MSc)Knowledge in troubleshooting Application Servers (IIS)Familiarity with Databases (SQL Server, Oracle, MySQL is a plus)Understanding of network protocols (TCP / IP, HTTP, HTTPS, FTP, DNS, SMTP, SSH)Experience with technologies such as .

NET, Java, JavaScript, REST, SOAP, and mobile app development

8 hours ago
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